Client Relations & Marketing

... where you inject them after researching some of the biggest names in microchip technology and their current veterinary products to get lost pets home faster.

From the first signs of pain to helping children and surviving pets who have lost their best friend, here are veterinary client handouts to help explain many important questions throughout.

These items help my older patients live more comfortable, pain-free lives. How many do you already use or recommend?

How can you talk to pet owners about euthanasia when their immediate reaction is to flinch away from the very word? Here are some tips to help your veterinary team smooth the transition for clients.

Use these tips to help your entire veterinary teamand other clientsrecognize when a euthanasia is happening in your practice.

Caring for pets in their final moments is a frequent reality for veterinary professionals. Here are 30 of the most raw, poignant, honest and sometimes rueful confessions to highlight this special responsibility you have to your patients.

Hospice veterinarian Dr. Jessica Vogelsang became acutely aware of her communication shortcomings when she had to explain euthanasia to her own childrenan experience that completely transformed how she now counsels parents in the same situation.

Age-appropriate ways of talking about veterinary euthanasia and honoring the life of a dear departing pet.

I wear that title as a badge of honor. My value as a veterinarian lies in the art and skill of death at the heart of my mobile hospice practice.

Here's a simple formula to see if your website and social media platforms are doing their jobs.

Well, with a little help from your most enthusiastically smartphone-loving team member, yes. CVC educator Mark Opperman, CVPM, says this app will blow clients' minds.

Dont stress! Heres a handy how-to handout for veterinary clients wanting to make at-home nail trimming a breeze, plus tips for what to do and say for anxious in-clinic nail trims.

We asked, they answered: Heres the best advice veterinary practice software experts want the dvm360 audience to know.

Veterinarians feel the strain of clients financial limitations, but how do pet owners prepare when theyre not being informed?

Your name, your staff and your reputation may already be kicking around on the smartphone-friendly social channel.

Help your veterinary clients understand the difference between safe, healthy play and aggressive, traumatic interactions.

Hate otitis? We hear you. Use these tools to get better client compliance for your team's otitis recommendations, plus the latest from our ear disease experts.

Get these image-text combos in front of pet owners eyeballs to help them learn the ins and outs of Fear Freeand schedule a low-stress visit with your hospital.

Embrace the immediacy of the medium.

Data collection and analysis can be effective for tracking and maintaining veterinary clients. But is it worth it?

This social media campaign will help you teach your veterinary clients to better read their aging feline friends.

Dr. Google is so last-decadethese days clients are taking their pet-related queries to Siri, Alexa and other voice technology assistants.

CVC rock star Bash Halow ran the microphone around the room to get attendees' brilliant ideas this week in Virginia Beach. Here's a few of the best. Wanna try 'em and see if they shine?

Red alert: Are you missing warning signs from clients? Live from CVC Virginia Beach, we share trade secrets from CVC educator Brian Conrad's can't-be-missed session.

Do clients roll their eyes when you recommend bathing and antihistamines for tough derm cases?

CVC educator Caitlin DeWilde, DVM, lays out social media and website needs for the beginner, the journeyman and the advanced veterinary practice manager or owner.

Low-cost and no-cost Fear Free tips for veterinary practice managers and technicians.

If your veterinary clients think food puzzles need no introduction, theyll likely end up with bored, frustrated felines. Share these tips for easing cats into the idea of working for their food