Use text messaging to bond with veterinary clients

May 30, 2017
Eric Garcia

Embrace the immediacy of the medium.

Regardless of how much clients trust the team at your clinic, dropping pets off for a procedure stresses them out. Here's another spot where technology can help. Social media guru Eric Garcia, suggests you send them quick updates via text message. "This is a great way to show pet owners that you understand their concern," he says.

And don't worry that you'll spend all day on the phone: Your cellular service provider will help you establish "one-way" communication through an app. Watch the video to learn more.