Client Relations & Marketing

Make sure clients are aware of the signs of heart disease with this in-depth infographic.

Dr. ELise Christensen shares a few her favorite medication options for fast fixes during situational anxiety, panic and phobia.

Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.

When transitioning a pet to a new diet, think like the tortoise, not the hare.

Ticks can carry nasty diseases. Help your clients keep their backyards inhospitable by sharing these tips.

When the stars align, you have that perfect exam. Other times ... not so much. Um, hey, is your arm bleeding?

Train your team on how to talk wellness packages with clients using this sample flowchart.

Though it may sound counterintuitive, offering fewer choices for flea and tick control can lead to more sales and more satisfied veterinary clients.

Are brachycephalic breeds doomed for a lifetime of poor health? New data does not look promising for the pug and its fellow flat-nosed friends.

Follow these step-by-step instructions from AVImark to uncover the right client mix for your next campaign.

Give your veterinary clients the basics on what to expect and how to prepare.

It doesnt matter how close you were in high school. Its better not to say anything remotely definitive when you get a what is this? Facebook message about a friends pet.

Are your senior patients (especially senior cats) getting the regular care they need at your clinic?

Looking for new ways to bring up tick preventives on your veterinary practices Facebook account? Weve got posts for that.

When the client cant pay, know what to do and say. Expert and CVC speaker Danielle Russ, BS, BA, AS, LVT, says that there are silver linings you can give to these bleak situations.

The customer controls more of your veterinary practice than you think. Its time to sort out your priorities and understand what will fix that 20 percent loss of clients most businesses experience.

Spell out some major causes of ocular discharge for veterinary clients with a little guidance on whether it's an emergency or something for the next wellness visit.

Despite the ubiquity of big-box-store loss-leader promotions, there is a future for flea, tick and heartworm preventive sales in your veterinary practice.

Give brave pet owners this handout for tackling tick infestations on their pets at home.

Are your veterinary clients kinda "meh" when it comes to flea control? Here are the most motivating factors to consider the next time you make recommendations.

Have your veterinary clients try these tips for more peaceful pooches.

Show these gentle, fluffy giants some love with these breed of the month social media posts.

Your clients may be fonder of Goldie's golden locks than you imagine. So we before you shave that gorgeous mane for an ultrasound exam, make sure you educate veterinary clients about their pet's new haircut.

Help pet owners get a handle on their pets nutrition needs with this printable tool.

If the answer to either of these two questions is "yes," then ABSOLUTELY your veterinary hospital needs to sell pet food to pet owners, according to Ernie Ward, DVM.