Practice Manager

Lynsey Mohr, CVPM, is credited with improving access to care at Rehoboth Beach Animal Hospital in Delaware.

These individuals have earned the CVPM credential

Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team

The Veterinary Hospital Managers Association recently introduced a new certification, the Certified Veterinary Office Manager

Here are some employee appreciation strategies that work

The CVPM credential is recognized in the industry as a sign of professional achievement and excellence.

These professionals are working to promote the profession, provide service to their communities, and make a difference in the lives of patients and clients

The week-long celebration honors the hard work and dedication of practice management professionals

Michael Shirley, chief empowerment officer at Family Pet Health, shares tips on hosting effective and engaging team meetings.

At their annual conference, the VHMA unveiled a new certification program for management professionals

Having protocols in place for staff who publicly post about a practice may help mitigate problems

This year’s recipient is Joshua Blakemore, CVPM, RVT, FFCP

Clinic staff acts swiftly to improve clients’ experience

Becoming the preferred veterinary practice in your community can be a long, but rewarding journey

Partnership with Vetspire will automatically capture patient vital signs from Mella Pet Care hardware

Elizabeth Chosa, DVM, shares some tips for veterinary professionals for professional and personal well-being

Elizabeth Chosa, DVM, explains the difference between belonging and fitting in and how practice managers can create a welcoming environment

Evette and Shepherd Veterinary Software work together with relief vet solutions

The British Veterinary Association aims to encourage staff to return to the veterinary workforce with helpful resources

Here is a sneak peek of this week’s headlines

Learn how effective training through skill stacking can ensure balanced workloads for trainers and trainees, fostering a positive onboarding experience, and long-term success for new hires.

Setting a purpose, clear expectations, and psychological safety measures can help meet the bottom line with employee retention

The morning keynote sessions presented during the conference are spotlighted.

Caitlin DeWilde, DVM, shared her tips for more engaging social media posts and marketing best practices

Day 2 keynote speaker, Ernie Ward, DVM, CVFT, lectures on the power of challenges and how to use change to your advantage

Caitlin DeWilde, DVM, explains why marketing and social media can be important for your veterinary practice

Keynote speaker for the Fetch conference in Charlotte, North Carolina, Shawn McVey, MA, MSW, explained how to first evaluate yourself and then apply that awareness to your workplace culture

A note on the importance of training and career advancement in veterinary medicine from our chief veterinary officer, Adam Christman, DVM, MBA