
Stop clients from walking out your practice's door today.

To cultivate your skills and take firm root in your career, consider these ideas.

Group meetings make new member training easier.

Spanish handouts increase the number of clients and client compliance for one hospital.

It's better to be down a doctor than to hire a sub par associate.

Is there one type of client who's harder to please?

Take a tip from the hotel industry and provide exceptional hospitality.

PORTLAND, ORE. - As many areas face shortages of veterinary assistants and technicians, more state boards are debating how far they can go to extend care.

Follow-through after meetings is a frustrating issue in many practices.

Hiding behind your boss's lion's roar might be a timid kitten. Coax out your boss's softer side.

Cut down on unnecessary sick days by offering team members monthly rewards.

A new study finds that effectiveness rather than frequency might be more important.

Teaching pet owners about payment options helps ensure they will comply with your recommendations.

If your practice doesn't offer financial options, you could make championing them your pet project. Here's how.

Your heart will thank you for avoiding elevators and escalators.


A reader and a consultant disagree on when to wear scrubs.

Here's a tasty solution for X-ray tag organization.

Whether you're a receptionist, technician, assistant, or manager, learn to outfit yourself for professional practice life in your hometown. Just click on the link below then roll over the flags to get sure-fire wardrobe tips.

It's pop quiz time. Test yourself and your team with these essential questions.

Use these tips to make the best impression during your job hunt.

Practice is essential to getting it right with clients.

Women spend too much on cosmetics, study says.

Are you saving enough for retirement? Figure out how much you need to be putting away.

Listen to Dr. Robin Downing, DAAPM, explain the most important thing for team members to know about pain

If they're like many human medical patients, they don't.

It is important that the technician examines and inform the surgeon of any abnormalities before the patient is anesthetized.

There are a number of references for various modalities accessible through PubMed as well as summarized in various texts.

In a recent survey of the health status of over 31,000 dogs and over 15,000 cats examined at veterinary practices in the United States, the most commonly reported disorders were dental calculus (20.5% prevalence in dogs; 24.2% in cats) and gingivitis (19.5% prevalence in dogs; 13.1% in cats).