Brian Conrad, CVPM
After your hospitals veterinarian has explained the need for a product or pharmaceutical, dont hand off your clients to websites, pet store employees and big-box aisles and aisles of competing products. If this is the right product for this pet, carry it. The sales will follow.
Get organized and get to a resolution quickly that both veterinary practice and client can live with.
You may be leaving clinic efficiencies on the table by under utilizing staff superstars.