Katherine Bontrager

Don't wait for luck to happen. Go make it with this sage advice.

See how these four associates walk the work tightrope while juggling personal lives and kids.

Clear communication is crucial when dealing with equine owners.

You've heard flimsy explanations for why pet owners can't comply. Climb above these "weak" reasons by getting down to the legitimate concerns.

No matter the shape or size of your practice, odds are you share boss-related annoyances with other team members.

Hiding behind your boss's lion's roar might be a timid kitten. Coax out your boss's softer side.