Katherine Bontrager
Articles
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5 ways to get lucky
Don't wait for luck to happen. Go make it with this sage advice.
Associate life: Welcome to the circus
See how these four associates walk the work tightrope while juggling personal lives and kids.
Becoming fluent in "horse owner"
Clear communication is crucial when dealing with equine owners.
Overcome 4 common client excuses
You've heard flimsy explanations for why pet owners can't comply. Climb above these "weak" reasons by getting down to the legitimate concerns.
10 common bad boss behaviors
No matter the shape or size of your practice, odds are you share boss-related annoyances with other team members.
Taming beastly bosses
Hiding behind your boss's lion's roar might be a timid kitten. Coax out your boss's softer side.