Team members at veterinary practices everywhere work with managers who occasionally: Get impatient with team members and clients. Exhibit a demanding demeanor. Expect things to be done almost before they ask. Talk to you about what other team members did wrong or need to do differently. Request that team members do personal favors. Want team members to take sides during squabbles or differences in opinion. Ask team members to lie to clients and colleagues for them. Deny that there are problems in the practice. Play the blame game by saying that high team turnover is due to the poor pool of applicants, for instance. Don't take action and allow small problems to snowball into avalanches.