
The Positive Preventive Veterinary Experience Protocol approach combines environmental changes, pain-reduction techniques, sensory distraction, and positive reinforcement to make preventive visits less stressful for pets and their owners.
Group meetings make new member training easier.
When multiple new team members start at once, Pet Care Veterinary Hospital in Virginia Beach, Va., schedules weekly group meetings to streamline the training process and save time. "It also makes sure everyone receives the same information," says Lori-Jo Ciccone, LVT.

