Technicians

When you hear a laughable excuse, laughing is the last thing you should do.

What's the protocol for stray and injured animals brought to a clinic? Who pays for treatment?

You've heard flimsy explanations for why pet owners can't comply. Climb above these "weak" reasons by getting down to the legitimate concerns.

Hate is a strong word, but many employees truly do detest their staff-wide sit-downs. Learn to love team meetings.

Be sure to address pets' troubling behaviors.

Show clients you appreciate their business with these simple gestures.

When your team speaks, it might sound like a cacophony of meows and barks. Even if you're the lone feline-esque voice, you can still communicate. Just identify your verbal tendencies-as well as those of your co-workers-and strive to get along with the rest of the pack.

How to handle chronic tardiness.

A "beastly" boss caught on camera.

Learn to help pets fight the high numbers on the scale with this 6-part interactive training module.

Our clients, especially those with cats, don't think year-round heartworm prevention is necessary. What can we do about this?

Chew on this advice for improving dental compliance.

Here's a fun way to stop marking.

Here's how to catapult your client communications to the next level, save money, and make it home in time to put your feet up.

Sweaty palms, twitchy eyes, gritted teeth: These are sure signs your performance review looms on the horizon. Banish that dread. With a little forethought, your review will be a ray of light in your glowing career.

Specialties allow credentialed technicians to further their careers.

It's time to take stock of your supply situation. Are you neglecting the simple things? Go back to the basic building blocks, and you'll create a seamless system for tracking products and preserving profits.

I was glad to see in "The Truth About the Technician Shortage" (August 2008) that so many veterinary technicians are actually working in the profession.

Coordinating vacations can be as intimidating as a security checkpoint. Avoid time-off turbulence by picking-and sticking to-one of these flight plans.

Here's how to ask for an evaluation-and, in the meantime, initiate some positive feedback of your own.

Check out this idea for keeping track of lab specimens.

Credentials can be a contentious topic, but we can all agree that education is essential to success-regardless of your position. Here, two practice managers share the choices behind their career paths so you can better decide your own.

Sacramento, Calif. - Should unregistered veterinary technicians get a one-year window to take a certification examination based on a lot of experience and just 24 hours of education?

NATIONAL REPORT - Brett Cordes, DVM, turned 35 when he felt the lump in his neck.

It takes a compassionate approach to get clients to comply with diet and exercise recommendations.

You're in charge of how you feel, so make the decision that you won't let circumstances get you down.

Google's benefits are amazing-and amazingly costly.

National Report -- National Veterinary Technician Week begins today (Oct. 12), honoring veterinary technicians for their work.