Technicians

Make a guide dog's initial visit run smoothly.

Managers, try these seven strategies to bond quality employees to your practice.

Practice manager challenges advice.

Try these safe stimulators to reignite your spark.

Springfield, Ill. - Veterinary technicians can become members of the Illinois State Veterinary Medical Association, based on an amendment to the ISVMA constitution.

Should it be mandatory?

Bring up behavioral issues without offending clients.

Simple steps to client compliance.

Leave messages for the pets, not the owners, and have fewer no-shows.

Take this short quiz to find out your communication style.

Employees will strategize and learn to work together during this team outing.

Use this checklist to make sure you discuss necessary care recommendations with clients during visits.

Use discharge forms to clear confusion on who owes how much for what.

Follow these room-by-room tips to take wellness visits from start to finish in record time with record results.

Learn the secrets to a managing a productive team.

Tricks to keep dogs from trying to run out the exam room door.

When should I go to my boss about a problem I'm having with a co-worker?

How can I help my team become career-seekers and not jobholders?

Not all probiotics are created equal, as the range and depth of probiotic benefits correlate to the species and strain of the probiotic used. Even different strains of the same species have been noted to vary in a number of ways, including stability, ability to colonize the gastrointestinal tract, expression of enzymes, and the production of inhibitory substances. Fortunately, there are characteristics of effective probiotics to look for when evaluating a probiotic for clinical use. These characteristics are outlined in this article.

When you hear a laughable excuse, laughing is the last thing you should do.

What's the protocol for stray and injured animals brought to a clinic? Who pays for treatment?

You've heard flimsy explanations for why pet owners can't comply. Climb above these "weak" reasons by getting down to the legitimate concerns.

Hate is a strong word, but many employees truly do detest their staff-wide sit-downs. Learn to love team meetings.

Be sure to address pets' troubling behaviors.

Show clients you appreciate their business with these simple gestures.

When your team speaks, it might sound like a cacophony of meows and barks. Even if you're the lone feline-esque voice, you can still communicate. Just identify your verbal tendencies-as well as those of your co-workers-and strive to get along with the rest of the pack.

How to handle chronic tardiness.

A "beastly" boss caught on camera.