Client Relations & Marketing
6 ways to pitch preventive care to cat owners
Clients often think their indoor-only cats don't need regular veterinary visits. Use these tips to explain the importance of preventive care-and start seeing more felines in your practice.
Who suffers most from the rising cost of veterinary care?
When pet owners can't afford basic healthcare for their animals, the pets suffer-but so do the people.
Use the right words when discussing payment options with veterinary clients
New video series tackles tough talk.
Do veterinarians need videos on their websites?
Don't be left behind; harness the power of multimedia.
How can I get my veterinary practice found online?
Make client contact easy.
Veterinary sales tax expansion tabled in Ohio--for now
Ohio VMA has vocally opposed proposed tax, saying it would hurt economy further.
5 ways to embrace technology in your veterinary practice
Finally ready to take your practice into the 21st century? Here are some easy-to-implement strategies to get your hospital up to speed-and maybe even surpass others.
Address client complaints about the cost of veterinary medications
Move beyond sticker shock by reframing your prices.
Veterinary client rechecks
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Hey, veterinarians: It's time to get our sexy back
These tips can spice up your professional life now and build stamina for the years to come.
Call me, veterinary clients!
Build trust with pet owners by giving them your mobile phone number.
How veterinary clients ruin everything
So you've crafted the perfect schedule. Too bad pet owners have to show up and wreck it.
Etiquette for the differently abled
Is your veterinary team ready when a vision-impaired or hard-of-hearing client comes in for the first time?
How do veterinarians even function?
I really worry about some of my veterinary clients. And I know lots of people worry about me.
Experts predict increased threat of Lyme disease this year
Veterinarians urged to promote parasite prevention to protect pets and people.
Offer these travel tips to your veterinary clients
Travel season is here. Help clients keep their pets safe by taking these steps.
The facts about pemphigus foliaceus
Don't let a diagnosis of this common immune-mediated skin disease overwhelm veterinary clients-just give 'em the facts.
Do your part to prevent dog bites
A few simple reminders can keep veterinary clients protected in potentially dangerous situations.
The pet insurance "easy button"
Take the pain out of picking pet insurance companies in veterinary practice.
Team handout: Sample scripts and role-play for parasite conversations
Use these sample scripts and role-play scenarios to educate your team about parasite prevention.
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Case 13, Answer 2c
Case 13, Answer 8c
Case 13, Answer 4d
Case 13, Answer 2d
Case 13, Answer 2a
Case 13, Answer 1a
Case 13, Answer 5b
Step up the game in your equine practice
Use these tips from Dr. James Guenther to make sure you're measuring up in your equine practice.
