Client Relations & Marketing

It can be a delicate balance to guide passionate community cat caregivers to providing basic standard care.

Year-round prevention continues to be strong recommendation.

Find out how this technology can not only help your veterinary practice's bottom line, but also enhance patient care and comfort.

Are you managing or micromanaging your veterinary team? Take this quiz to find out:

Add some "tee hee" to your TLC, and use your humor and intellect to strengthen your relationship with veterinary clients.

Are you managing or micromanaging your veterinary team? Take this quiz to find out:

Are you managing or micromanaging your veterinary team? Take this quiz to find out:

When pet poisonings from human medications happen, they can be serious. Use this handout to keep veterinary clients informed of the top 10 human medications pets most frequently ingest.

Thinking of adding or expanding laser therapy services in your veterinary practice? Get started on your buying quest with this comparison of some of the choices available.

Combating the industry's biggest struggle.

Adapt and survive market segmentation by the consumer.

2015 Veterinary Economics Hospital Design Competition Official Entry Form

Four years ago, The Animal Medical Center in New York brought on a CEO with a fresh perspective. Find out how her secrets for success could benefit your practice, too.

When pets head home after hospital stays, an evening phone call can make all the difference for clients.

Bill says mandatory veterinary prescription writing will lower cost of pet ownership, encourage competition.

After a mobile veterinary surgeon departs and complications arise, this doctor learns the cost of shocking a pet owner with an extra invoice.

Embed this video on your veterinary practice website to attract visitors-and keep pets healthy when it comes to fleas and ticks.

Use this handout to talk to veterinary clients about simple landscaping techniques they can use to make their backyards safer for pets.

Do right by your veterinary patients and clients.

Answer 1B b)

By breaking down barriers, you can give your clients an exceptional veterinary hospital experience.

Download and display this client handout to better educate your clients.

Stand across the street and look at your practice. What messages do the sign, parking lot, and landscaping send?

Speak the truth about flea and tick preventives online: they aren't just for warm months.

You may be oblivious to the loud noises of your veterinary practice, but you can bet that pet owners-and pets-hear them all too well.

Hand out or post this chart to help your clients better understand their pets' health and well-being.

Finding and understanding the cause of scratching in pets can be difficult. Let clients read this handout so they can see how you arrive at your diagnosis.

Whether it's a veterinary team member or client, make an effort to communicate effectively with people from other cultures.