Alyssa Mages, CVT, FVTE, VTES, discusses catheter selection, common placement mistakes, and how preparation and hands-on practice can help veterinary technicians build confidence and improve patient care.
|Articles|June 19, 2013
Use the right words when discussing payment options with veterinary clients
New video series tackles tough talk.
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Are word choice and body language interfering with what you're trying to communicate to clients? Watch as Brian Conrad, CVPM, kicks off our new "Say this, not that!" video series, demonstrating the right—and wrong—way to discuss payments with clients.
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