Client Relations & Marketing

3 tips from leading thinkers.

This tip will help keep the environment quiet for clients during a euthanasia.

We missed the interview with this veterinarian, but not his impact.

Increase compliance and client education with this helpful tip.

Amidst all the hype about establishing online services and being the best product resource for our clients, we should stick with what we know-good medicine.

Give receptionists this comprehensive wellness checklist to review veterinary services with clients.

Time to make the ugly stepsister of veterinary medicine an important member of the family.

Convenience used to be about having the right location. Now it's more than that.

ClinQuiz: Implementing the American Animal Hospital Association's Anesthesia Guidelines (Sponsored by Abbott Animal Health) Answer 5B

Image consultant Shawn McVey, MA, MSW, is here to help you make over your professional image by being the best friend you never wanted.

When the going gets tough, the tough equine practitioners get … marketing.

The media called and they need an expert veterinary opinion about an issue - what do you do? Use these 10 tips to get through the interview looking like the expert you are.

Incorrect answer for Image Quiz: Why is this 3-year-old pug acutely regurgitating?

Use these suggestions to improve and diversify your scheduling and communication with clients.

Eight questions to uncover whether you're exceeding clients' expectations during visits for better service and more information.

Clients can easily track their pet's condition and quality of life with this form.

Give veterinary clients the tools to improve their arthritic pets' quality of life.

The battle for pharmacy dollars may be over, but the war for your veterinary patients' health has only just begun.

Go Home. (Delivery That Is).

Ghosts, goblins, and ... raisins? There's a lot for your veterinary patients to fear during America's spookiest holiday.

There's a better way to educate pet owners and drive more visitors-and potential clients-to your veterinary practice's website.

Blogging may be the latest trend, but evidence suggests that veterinarians should share their knowledge in other ways.

Correct answer for Image Quiz: A Lab with a penile mass

This time-saving technique will help your veterinary staff stay on schdule and keep your clients happy.

Bad patient behavior and scary veterinary visits will be a thing of the past with this handy exam room reference sheet.

Don't let rookie mistakes damage your connection with veterinary clients. Find out how to keep your faithful followers with a few easy tips.

Happy patients mean happy clients and team members. Take advantage of this rewards system and exam room form, and give everyone a reason to rejoice.