Practice Management

If youre thinking, My team is fine! No problems here! lets look at the statistics. According to a 2015 national mental health survey, nearly one in 10 U.S. veterinarians might experience serious psychological distress. Try this (Mini) Team Meeting in a Box to turn your educational team meeting into a quick team building workshop that offers real, instant results for your practice.

Is taking a look behind the scenes of veterinary practice a useful teaching tool or management bullying?

As Montreal city officials move to pass aggressive anti-pit bull legislation, the province's veterinary organization is urging members to think carefully before complying with city euthanisia orders.

Canadian researchers think they may have found a way to stop porcine epidemic diarrhea virus, a scourge that has killed millions of pigs in recent years.

Switching styles can trip up the team, but the transition is worth the trouble.

CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.

While fielding calls to help save pets from drug-stash ingestion accidents and allergic reactions, the veterinary team at the ASPCA Animal Poison Control Center keeps up morale and mood with some harmless tallying.

You're busy, you're stressed, it's easy to be wasteful. But make your veterinary hospital a beacon of environment kindness, not a black hole of disposable garbage.

Hey, practice owners: Sometimes a day off is worth more than a $5 Starbucks gift card to a veterinary team member. This manager figured that out.

As human healthcare providers focus on pain management in September, a veterinary group is asking veterinarians to help raise awareness of the key signs of animal pain.

Dr. Kimberly Pope-Robinson shares simple fixes to try and relieve your anxiety caused by the responsibilities of the veterinary world.

Everyone gets frustrated when their fellow team members are late. This 2016 dvm360/VHMA Practice Manager of the Year contestant initiated a new program to put a stop to tardiness. And then

Sometimes pet owners need just a little more time with their pets before they can let go. Our hospital built a hospice care and euthanasia program to meet all of our clients' needs during this time of transition.

I scribbled down some good advice for practice managers and practice owners from a past Veterinary Economics article contest winner at a Kansas City practice manager association meeting.

CVC Speaker Andy Roark says theres a difference between praise and positive feedback, and it could make all the difference in your veterinary practice.

Veterinary practice managers: Staff meetings are expensive. Plan ahead (and stick to the plan) to get the most out of your time and money.

A new survey lends insight into which apps are most beneficial to small business owners.

Or stuff they didn't teach you in veterinary school.

Of course veterinary team members care about their wages, but as Denise Tumblin, CPA shares in this video, their other main concerns may surprise practice owners. Watch to find out what the Benchmarks study has revealed.

This 2016 dvm360/VHMA Practice Manager of the Year entrant turned suspicion into an investigation, an investigation into an arrest, and an arrest into a happier practice.

There are lots of ways to approach this conversation. Steve Noonan, DVM, who's lived through his own depression, has these suggestions.

Lost pets are returned home at higher rates when the animals have a microchip, but the AVMA says that information is useless if it's out of date.

From teensy tweaks to projects for the home improvement weekend warrior, these tricks will boost your clients' experience at your practice.

Here's how to open the door to more adherence from veterinary clients and make your program a better fit.

Saying "thanks" doesn't need to be mushy, sappy or awkward. Here's a quick tip (and a tool, too!) to appreciate your veterinary team members from Jessica Murphy, CVPM, a2016 dvm360/VHMA Practice Manager of the Year contestant.

It's time for your veterinary team to dump these really bad service gems.

He's a highly skilled practice manager, but that doesn't mean he doesn't make mistakes. In this case, Brian Conrad, CVPM, president of the Veterinary Hospital Managers Association, admits he recently fell down on the job when it comes to team communication.

Happy employees make happy clients, and what suits baby boomers may not fit millennials.