Practice Management

Your underwear theme could be the cue to spark creativity and positivity in your veterinary practice.

Is it the practice owner's job to put a stop to insulting client behavior directed toward his team?

If team members are fleeing your veterinary practice, it just might be for one of these reasons--their top 10 frustrations in practice.

Client compliance is big when it comes to ear disease. In order to heal those poor crusty-eared pooches, be up-front about the info you'll need from clients. We've organized it for you!

When a fearful patient comes in, these veterinary team members consider whether a Thundershirt fitting is in order.

VHMA members spill their best kept secrets for better patient care.

We slam the 8 key for invoices to save time for receptionists, technicians and veterinarians.

Find tech-savvy tools to reach pet owners in the digital age.

When our veterinary hospital has an opening, job applicants flood in. They cant seem to resist our website and our social media pages that show off (honestly) our support of local community, care for patients and teamwork.

These techniques on low-stress handling in a practice will save you, your patients and staff from everyday stressful events.

Shhhh ... your secret's safe with us.

Dave Nicol, BVMS, once a practice owner in Australia and now chief veterinary officer of practice chain Love That Pet, gets real.

Veterinary practice managers are fundamental, and so is their compensation.

This handout gives your clients the information they need about the cost and tests involved in managing their pet's chronic disease.

It's sooo easy. And youre not doing it. Stop hiding from it and use these super-simple steps to make forward booking work for your veterinary practice.

Personality types be damned! Bash Halow, LVT, CVPM, shares the simple but demanding steps he takes in every crucial conversation he manages in veterinary practice and in life.

In a working culture that shies away from employee engagements and contracts, and rather favors an at-will status, how do employers support and nurture employee loyalty?

I think the perfect 10 employee is a mythlike Bigfoot, the Loch Ness Monster and, yes, unicorns. Ive developed a new definition for describing the ideal team member.

Inventory management can be boring. Drug theft and abuse or resale of controlled substances from your veterinary practice is not. Are your managers and team members doing everything they can to protect you from the crime, the guilt and the mistrust that can come with drug theft?

Dr. Miller unravels an interns objections to the clinic dress code.

How was your visit today? at the reception desk simply isnt enough to help your clinic and your team improve.

Aaaaaaah! Youre the star of a horror flick that takes place in your veterinary hospital, with the demons and creeps played by some awful coworkers. But you can survive! Learn about the hairy problems these fiends put you in and whether their thoughtless or malicious behavior is bullying, harassment or just really, really annoying.

Veterinary medicine is tough, but grooming aint easy either. Make your favorite veterinary team members life a little easier with one (or all) of these new items.

Shawn McVey counsels a new practice manager on coaxing along a veterinary team used to a hands-off management approach.

Veterinarians are reinventing themselves to serve pet owners in a new way and carve out careers no one could have anticipated.

Save the earth. Save money. Let plastic do the work for forms in your veterinary practice that get used over and over but don't need to be kept forever.

Youre a good person. Your team members are good people. Clients ready to pick a fight dont have to bring down your whole veterinary practices mood. Get some perspective, laugh about it, and get through it.