Practice Management

For us, veterinary medicine is a form of friendship, and caring for hospice and palliative-care patients is a team activity that asks for attention, care and skill from every single team member in our hospitals.

The procedures may be minimally invasive for the patients, but they come with a steep learning curve and startup price for veterinary clinics.

Pained veterinary associates get the help they need in our first bonus-length Vets Ask Dr. Dave.

Lap of Love Veterinary Hospice co-founder sets the record straight.

Ask the dvm360/VHMA Practice Manager of the Year: A valued veterinary team employee is always late and weve tried talking to her with no success. What do I do?

While the financial problems plaguing veterinary education may hog the spotlight, this young veterinarian says its time to talk about the other issuesthose that occur behind closed doors and within closed mindsthat are making students sour.

Striking a balance between staff comfort and overhead cost is key in your veterinary hospital's protocol plan.

You can't stop your veterinary practice systems, your equipment, your team or even yourself from breaking sometimes. CVC educator Dave Nicol says its how you plan for and deal with the breakages that makes all the difference.

Veterinary team members can be inspired, motivated and invigorated by focusing on the right benchmarks. CVC educator and practice management guru Brian Conrad shares some of his faves ...

Low-cost and no-cost Fear Free tips for veterinary practice managers and technicians.

Ask the dvm360/VHMA Practice Manager of the Year: The computers are great, the medical records are easy, but how exactly does anybody find the time to get their charting done with busy exam rooms?

Cheerful DIY exam room markers guide docs to their next appointment on busy days in the practice.

If you want your team to be great, then consider what you can give them instead of the other way around.

Have you ever returned from a conference with five billion business cards, a plethora of pamphlets and about two lines of notes you can actually read? Heres an easy organization tip to ease post-conference confusion and help you get the most out of your investment.

Hey, what's it like outside today? Combine the season with dog breed considerations for a fantastic fusion of healthcare reminders for your veterinary clients.

Low-cost (and no-cost!) Fear Free tips by role and by room.

Consumers today demand convenience, and your veterinary clients are no exception. Here are a few ideas for increasing client convenience in your practice.

What do you do when you find a microchip at your veterinary practice and the pet owner says "no," you can't scan it? Here's how I handle it.

When veterinarians help grow pet health insurance use, it benefits their clients’ wallets, their patients’ health and their practice’s revenue.

When it comes to successful transition to new (and old!) practice cultures after a clinic is sold and bought, you may feel like a big fish in a small pond. This advice should help. Come on in, the water's fine!

A customizable letter brought an average of 128 lapsed clients per veterinary practice in six monthsand they spent around $20,000. Could the free tool work for your veterinary hospital too?

Ask the dvm360/VHMA Practice Manager of the Year: Our veterinary practice doesn't handle conflict well. Is this normal?

Veterinarians can't turn a blind eye to business anymore. Let's finally put that annual practice management learning to work to make real change in our hospitals.

Wellness plans, paid for all at once or in monthly payments, could be a real pet owner pleaser at your veterinary practice. But ask yourself these four questions first.

A trip to Walmart on a Saturday afternoonwhat could possibly go wrong in a place where all my veterinary clients go?

Lessons learned from my visit to the real-life Ricks Caf from the classic film Casablanca can help you get what you want out of a veterinary employment contractwhether youre the boss or the associate.

If youve ever been blindsided by an employees departure from your veterinary hospital, it might be because youve clogged communication with logs of blissful ignorance and denial. Heres some advice to get things flowing again.

This VHMA survey indicates how many managers work from home, what they love about itand whats tough to accomplish off site.