Expert Interviews

Like a sore tooth, some conversations with clients are downright painfulespecially when you discover who they've been trusting with their pets' oral health.

Fear-Free or "frozen"?

This veterinary behaviorist says patients taken to the back for testing and procedures might be better-behaved, but don't fool yourself: They're not happier or calmer away from most pet owners.

Those furry, floppy, fun-loving ferrets can heap tons of trouble on their nearly shoulderless bodies without meaning to. Help new ferret owners protect their furry little friends with these quick tips from Tracey Ritzman, DVM, DABVP.

Rhonda the receptionist dodges and weaves around a clients questions about the preanesthetic consent form and gives confusing information. Special Guest Star Mary Berg, BS, RVT, RLATG, VTS (dentistry).

Theres a bully whos really wrecking my life at my veterinary practice. How do I broach the B word to my bossand when is it time to move on to another hospital? The answer lies in another B word: Showing your boss how the bully affects the business.