Technicians

Thank your veterinary technician with this special message.

When you talk to the new practice manager about your upcoming annual pay increase, she mentions that you have performance issues to address. When you approach the practice owner, you:

Check out these motivation tips and trends culled from the veterinary world and special delivered to you.

This practice owner puts the kibosh on freebies to his veterinary team. Is that fair?

Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel its a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.Overworked

Heres a quick countdown of the top phrases you will never hear veterinary team members say in practice.

Teach pet owners to choose the right crate and prepare their pets to travel

October is Breast Cancer Awareness Month, and you can raise awarenessand raise money for the causewith this fun activity that engages your clients.

Our cartoon collection continues to wag tails with the addition of two all-new galleries. Be the first to check them out, print them out, and hand them out to team members and clients alike. Don't forget, you can rate the cartoons too!

Ann Wortinger, LVT, VTS (nutrition), serves up nutrition facts on gluten-free, raw and other marketed diets and dishes advice for team members who want to start the nutrition discussion with pet owners. Firstline Editor Portia Stewart interviews.

CC the Clinic Cat has practice improvement ideas and a penchant for texting. See this clever kittys list of demands to keep her feeling feline fine at your veterinary practice.

See the handout Dr. Petty gives his clients at the Animal Pain Center.

Get a glimpse into the minds of the experts at CVC.

Face conflict head-on to build a stronger team.

Is their room to grow in your job? Find out what what veterinary team members are earning based on their job title and credentials.

Andy Roark, DVM and Brian Conrad, CVPM, provided anecdotes and tips at the CVC Kansas City for resolving conflict in an effective way.

We stepped up and stepped out on foot to bring you the best shoes from the conference.

We sniffed out the cutest canines at the conference and compiled a dizzying array of dogs in this quick, feel-good video.

Use this advice to get to know the trainers and training styles you're recommending for pet owners.

Dr. Ruth MacPete demonstrates the power of a smile with CVC attendees.

Use this advice to create a team culture at your practice.

Most owners or managers who are paying attention know that a dynamic shift in employee desires occurred about six years ago. This change has had an effect on numbers of important human resource issues such as vacation, sick time, personal time, flex time, work schedules in general, and of course, wages.

Do you want to stand out among your veterinary technician peers? Listen as Dr. Jeff Werber gives advice on how to impress practitioners.

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your team and clients. (With an educational grant provided by Virbac)

References: The toxic effects of disulfoton in pets