Technicians

Scooping the poop is good for pets, people and the environmenthere's why.

Sheila Grosdidier counsels a team member battling low team morale.

Life is very short, and theres no time for fussing and fighting, my friend. Whether you work in private practice or at a shelter, its time to come together right now for pets. All you need is love.

This quick Q&A busts some of the biggest myths about shelters.

Use these checklists and advice to learn what motivates your teamand what gets their back up. Hint: You can copy these lists and leave them on your bosss desk.

Helpful hints for navigating a minefield

While in surgery with an associate, the doctor starts complaining about how another technician works with her in surgery. What should you do?

Check out this gallery of amazing technicians who bring smiles to pets, people and their coworkers.

When you talk to the new practice manager about your upcoming annual pay increase, she mentions that you have performance issues to address. When you approach the practice owner, you:

Check out these motivation tips and trends culled from the veterinary world and special delivered to you.

This practice owner puts the kibosh on freebies to his veterinary team. Is that fair?

Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel its a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.Overworked

Heres a quick countdown of the top phrases you will never hear veterinary team members say in practice.

Teach pet owners to choose the right crate and prepare their pets to travel

Check out these 9 tools that help technicians and occupational therapists offer topnotch care.

October is Breast Cancer Awareness Month, and you can raise awarenessand raise money for the causewith this fun activity that engages your clients.

Our cartoon collection continues to wag tails with the addition of two all-new galleries. Be the first to check them out, print them out, and hand them out to team members and clients alike. Don't forget, you can rate the cartoons too!

Ann Wortinger, LVT, VTS (nutrition), serves up nutrition facts on gluten-free, raw and other marketed diets and dishes advice for team members who want to start the nutrition discussion with pet owners. Firstline Editor Portia Stewart interviews.

CC the Clinic Cat has practice improvement ideas and a penchant for texting. See this clever kittys list of demands to keep her feeling feline fine at your veterinary practice.

See the handout Dr. Petty gives his clients at the Animal Pain Center.

Get a glimpse into the minds of the experts at CVC.

Face conflict head-on to build a stronger team.

Is their room to grow in your job? Find out what what veterinary team members are earning based on their job title and credentials.

Andy Roark, DVM and Brian Conrad, CVPM, provided anecdotes and tips at the CVC Kansas City for resolving conflict in an effective way.