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Ask Shawn: Caught between a procrastinating veterinarian and his bookkeeper wife

November 1, 2014

Helpful hints for navigating a minefield

Q: I'm fighting to manage the work I have to do with the time I have to complete it. Our practice owner puts things off until he needs it now, and it's often when I am in the middle of working on inventory. Balance that with practice manager who's the owner's wife. She takes care of Accounts Payable, and more times than not we are behind in paying bills. Then the phone calls start from vendors, and sometimes becomes a challenge to receive product, which in turn falls back to me for not having items in stock. How do I get everyone on the same page so I can get my job done?-Stuck in the middle

Watch Firstline Editorial Advisory Board member Shawn McVey, MA, MSW, answer here:

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Got a question? Ask Shawn. 

Maybe you're tired of babysitting your team members. Perhaps you're looking for strategies to beat

a bully. Shawn can help. Shawn McVey, MA, MSW, is a member of the Firstline and Veterinary Economics Editorial Advisory boards and CEO of McVey Management Solutions in Austin, Texas. Email your questions for him to firstline@advanstar.com, then visit dvm360.com/mcvey to read McVey's advice on other hot topics. 

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