Technicians

No animal should live their life in fearespecially when it comes to normal life events, such as going to the veterinarian.

Clients complaining that their cats are scratching their new couch or their favorite rug? Promote safe scratching with this handout.

Ive put cabinetry, shelving, flooring and paint changes to work in new veterinary hospitals, but these same back-room touch-ups could work for any clinic anywhere.

Chances are, that handout on flea allergy dermatitis is appreciated more than you'd think.

Use these top tools to ensure your practice's client compliance.

If you or someone you love or work with seem down, dont dismiss that. Everyone in veterinary medicine can help as holiday stress and high expectations buffet the vulnerable: Just talk and listen.

Help veterinary clients feed their cats the right amount of the right diet.

For dogs that may show signs of aggression, pretraining them to a muzzle can reduce their stress during a veterinary visit.

Consider these real client calls, then talk through how your team would respond.

Fishing for the perfect position? Recruiters pose an interesting possibility for job-seeking team members looking for the right practice.

How I started work as an assistant manager at a record store and transformed my life into the career I love in veterinary medicine.

Use this quick checklist for tips about how to succeed in veterinary medicine and keep your career flourishing.

CC, your veterinary clinic cat, is caught in the act of making mischief in these compromising photos.

When loyalty blocks the way for change

Images and words from the front line tell compelling stories.

The truth is, veterinary clients can be a little inconsiderate.

We agree that spaying and neutering pets is a good thing. Stop being so concerned about who provides the service.

Scooping the poop is good for pets, people and the environmenthere's why.

Sheila Grosdidier counsels a team member battling low team morale.

Life is very short, and theres no time for fussing and fighting, my friend. Whether you work in private practice or at a shelter, its time to come together right now for pets. All you need is love.

This quick Q&A busts some of the biggest myths about shelters.

Use these checklists and advice to learn what motivates your teamand what gets their back up. Hint: You can copy these lists and leave them on your bosss desk.

Helpful hints for navigating a minefield

While in surgery with an associate, the doctor starts complaining about how another technician works with her in surgery. What should you do?