In addition to the specific jobs that managers assume under the five areas of responsibility, there are personal skills, qualities and preferences that managers should either be comfortable with or be interested in refining. Ask yourself these questions.
When its time to move on to a different job or another practice, its important to leave the right way. Use these tips to say goodbye on good terms.
Obtaining certification as a Certified Veterinary Pain Practitioner will not only help you provide the next level of care to patientsit may also help you reach a new level of personal and professional growth.
Some pet owners are still confused about health or wellness plans. Some believe its a form of insurance or that it covers everything their pet needs while theyre enrolled. The answer lies in good communication.
Do you know what factors influence your pay? And would you be willing to work someplace else if you could earn more?
Could time with a veterinary clinic kitten be the key to a better work day?
Exercise your way to a better work day.
Featuring exclusive new research on team pay, this dvm360 Leadership Challenge explores the data behind what team members makeand how to grow the business so practices can afford to pay more.
Rhonda the receptionist means well, but her customer service skills usually hit a sour note with clients.
Take the test. Be inspired. Change your life.
Use this quick team tip to limit the amount of glue you dispense when closing incisions.
See how three different invoices got very different results in pet owners perception of value.
Check out the loveable, squeezable, puppy-tastic pooches that make up the starting lineup of Puppy Bowl XI.
Pets canand shouldbe happy to see you at the clinic.
Each ring of the phone is a chance to educate a pet owner and elevate the level of veterinary care pets receive.
Break the code on hospital language and translate some of the fun (and funny) terms in veterinary medicine.
From anal gland expression to perfectly positioning a pet for radiographs, it takes a special kind of person to be a veterinary technician.
A series of unfortunate events showed me how pet owners play a critical role in accurate blood work.
Getting stuck behind a bus on my morning commute reminded me to stop and enjoy the fall leaves as they changed colorand helped me find more happiness in simple pleasures at home and at work.
No animal should live their life in fearespecially when it comes to normal life events, such as going to the veterinarian.
Clients complaining that their cats are scratching their new couch or their favorite rug? Promote safe scratching with this handout.
Ive put cabinetry, shelving, flooring and paint changes to work in new veterinary hospitals, but these same back-room touch-ups could work for any clinic anywhere.
Chances are, that handout on flea allergy dermatitis is appreciated more than you'd think.
Use these top tools to ensure your practice's client compliance.
If you or someone you love or work with seem down, dont dismiss that. Everyone in veterinary medicine can help as holiday stress and high expectations buffet the vulnerable: Just talk and listen.
Help veterinary clients feed their cats the right amount of the right diet.
For dogs that may show signs of aggression, pretraining them to a muzzle can reduce their stress during a veterinary visit.
Youre set to make big changes to improve your dental program. One teensy problemyouve got to face your stick-in-the-mud team member who resists change.
