
Use this form to answer this client questionand prepare pet owners to offer a lifetime of care.

Use this form to answer this client questionand prepare pet owners to offer a lifetime of care.

Knock, knock. Your jobs at the door. Its been missing you. Can your veterinary life still work after a baby rocks your world?

Listen to what the pet wants.

Whining about your pay gets you nowhere. Learn why your boss isnt paying you more. Then bust through their excuses (ahem: reasons) to earn more at your veterinary practice.

Using canned squeeze cheese our veterinary team took the trauma out of taking a pets temperature.

Do you know who's standing in front of you? Are you sure?

Use this guide to take some of the stress and fear out of a chronic medical condition and offer support for pets and their owners.

What does a practice team need to do to be Fear-Free? That's an open question, but here is a checklist that tries to gather the very latest on the topic. Find out what you're doing, what you could start and what's going to need you to think about it for a while before trying ...

We cant hide our pride. With 39 years of veterinary technician work under his belt, Harold Davis, RVT, VTS (ECC & Anes.) still loves his careerand hes still shouting about it.

A joint Spay Day event created partnerships and goodwill between nonprofit organizations and a privately owned practice.

An exclusive, brand-new look at cutting-edge thinking on low-stress patient care for beginners, intermediate experts and Fear-Free gurus.

A family dog made her realize there's a better way to work with animals.

Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?

Proof positive that no pet is a lost cause

A Maryland veterinary clinic tapped the undeniable pop-powerhouse Taylor Swift for this parody song about the importance of flea prevention. Cheesy? Yes. Awesome? Totally.

Shawn McVey counsels a team member who cant afford to continue working in the veterinary profession

Use this form to promote regular dental checkups at your veterinary practice.

What the heck is a pheromone diffuser? And how do you explain it to clients?

Bridge the gap in your dental knowledge and brush up on this amalgam of mystery dental instruments. Then brace yourself to make a great impression during the next dental appointment.

As Stuart Smalley would say, "I'm good enough, I'm smart enough, and doggone it, people like me!" Since most of us don't get out of bed each morning repeating this phrase, let your teammates remind you with this activity.

Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.

Actionable steps to make stepping away from your veterinary clinic actually work.

Use this handout to build pet owners' awareness about pain in their pets.

The pitfalls of trying to be everything to everyone in your veterinary clinice

Walk off your stressand give a pooch a chance to stretch her legs.

Watch as Tasha McNerney talks with Kenichiro Yagi about his career path from introvert to national speaker.


Help clients do the best they can for their pets.

When pet owners struggle with the choice of deciding when it's time to euthanize, suggest this exercise.

Team grateful for community support as it cares for animals in need.