Technicians

"Help clients who make the difficult choice to euthanize their pet by approaching the associated costs with sincere consideration," says Sharon DeNayer, a Firstline Editorial Advisory Board member and the clinic manager at Windsor Veterinary Clinic in Windsor, Colo.

Recognizing your VIPs-Very Important Pets-with a VIP greeting is a great way to connect with clients from the minute they step into your veterinary practice.

Veterinary practice managers, use this quick quiz from the VHMA to check your role in managing the money at your practice. (Psst. You can also ask your practice owners to take the quiz to remind them of the valuable financial skills you can bring to the table.)

When you give the veterinary profession all youve got, it can be exhausting if you dont feel like its making a difference. I didnt realize the depths of what I was feeling until the symptoms hit.

When I turned 70 in 2011, people started asking me if I was going to retire. Now that I am 73, friends ask when Im going to retire.

Diagnosing the source of your frustration at your veterinary practice can lead to the right treatmentand even a cure for whats ailing you.

What tasks is this vital team member responsible for at your veterinary practice?

youre one of the 60% of Firstline readers who overall feel happy at work. In fact, 44% of you are happier than you were five years ago. But some of you are hurtingand it can be a very serious hurt. Heres a closer look:

From kennel attendant to veterinarian, everyone can keep an eye on pets' oral health

Get the veterinarian on board for the health of practice and pets

Whether your practice sees exotic pets or you simply field a phone call every now and then, arm your team to educate clients on exotic pet care using these tools.

Youre putting on a show in the exam room, but are you award-winning or blooper reel ready?

How can a fictional superhero inform your veterinary clinic demeanor? Hint: It starts with your posture.

Dont let theft steal the sunshine from your practice. Find out how to address it when it happensand steps you can take to deter theft before it occurs.

Whether your veterinary practice is rural, suburban or urban, your fee structure determines how well your practice competes with surrounding practices. Use these steps to identify the right fees for your practice.

Its a crime to let parasite education be boring or ineffective. Use these tips to spotlight arresting information to help pet owners offer their pets the best care.

A new educational campaign for pet owners and veterinary professionals.

Periodontal disease is progressive-the dental chart tracks how a patient is progressing (or not) from cleaning to cleaning.

Anesthetic patients should be evaluated on a case-by-case basis and an anesthetic protocol created for the individual situation.

As veterinary medicine progresses, so does our ability to provide advanced services and quality care.

Pain management in veterinary patients has come a long way.

The number one reason owners do not comply with regards to dentistry is the fear of anesthesia, not cost as some would believe.

Understanding pain Terminology Nociception: the process by which signals generated by the stimulation of nociceptors are transmitted from the site of injury to the central nervous system and ultimately results in the perception of pain by the brain.

Transfusion medicine has certainly come a long way, and is continually changing with our growing advancements in veterinary medicine.

In every practice, general or emergency, triage is encountered and should be understood.

10 ways to make new associates feel welcome