Technicians

Learn how to respond when clients ask your veterinary team about heartworm resistance.

Use these tips to ease the pain and strain of a veterinary visit for senior pets.

Stop the clock for vital flea and tick discussions with clients. Consider these six client personalities and take time to offer the best responses to pet owners' parasite concerns.

Use these 10 tips from pets to breed positive attitudes and eliminate negativity in your veterinary team.

Find out if your top dog made the Pets Best Insurance Top 10 list of Dog Breeds of 2013 with this countdown.

Take a look at three hypothetical situations and answer the corresponding questions to see if you can recognize sexual harassment at your veterinary practice.

Chocolate and grapes may be delicious to your clients-and lilies may be beautiful-but clients may not know they can be toxic to pets.

Bringing more value to the team and yourself.

Encourage staff members to be proactive about helping the practice.

Take the next step to make your veterinary job a career with these tips.

Review this summary of duties credentialed technicians and veterinary assistants are allowed to perform.

Find out what's driving veterinary team members from practices.

Hand out or post this chart to help your clients better understand their pets' health and well-being.

Simple gestures can improve your veterinary team's morale.

Veterinary team pay has been largely stagnant, with signs of recovery across positions and a growing demand for technicians.

Consider this advice to get your whole veterinary team on board to offer the topnotch veterinary care pets need for better dental health.

Whether you're the compassionate voice at the front desk or a member of the clinical or management team, your work improves the lives of pets and their owners.

Discussing behavior with pet owners is important to catch problems early, when they're easier to change.

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pet nutrition with clients.

There doesn't seem to be appreciation for kennel technicians at my practice. We do a lot of the dirty work and are treated like we aren't as good as everyone else. How can I make my fellow team members value my work?--In the doghouse

Are you puzzled why your clients aren't following through on your advice? Try these five tips, and your practice could be well on its way to good health for all.

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Help clients get their cats back into a healthy weight range with tips from this free handout.

Start a conversation with clients about what they're feeding their pets with this free handout.

The weather outside may be frightful, and that's not so delightful for many wildlife. When the temperature drops, consider these tips to keep animals safe.

Help your veterinary clients surf the web for reliable pet care sites.

From home remedies for fighting fleas to diet tricks for finicky felines, the web is full of enough information-and often misinformation-to make a client's head spin. Guide them to reputable sites with this handout.

Keep your friends close and your enemies closer.