Technicians

Thats rightyou get a gold star. Managers, get together with your management or the entire team to brainstorm goals (and rewards) worthy of tooting horns, patting backs and yelling, Hip-hip-hooraySTAT!

Theres a fine line to walk when talking to your veterinary clients about pain without paining the clients and, of course, yourself.

Pain management is fundamental to feline health and welfare. Heres the latest on what veterinary tools work best to assess acute pain in cats.

The next chapter of this handy tool is ready to worm its way into your daily veterinary practice life.

You dont need a leadership role in your veterinary practice to act like (and be seen as) a leader. Heres how you can hone in on this special skill today.

In a pinch to take a veterinary patients pulse? The quick (and accurate!) solution is on your wrist.

Asking pet owners, colleagues and the rest of the world to be nice to us is not going to solve our veterinary professions problems with burnout, mental health and suicide. Its time to better manage our emotional and conversational boundaries.

What can a veterinarian tell clients about cannabis products in a state where theyre illegal? Our ethicist wrestles with a scenario.

Thinking of buying this advanced imaging technology for your general-practice veterinary hospital? A veterinary imaging specialist answers the money, time and space questions.

Our library at dvm360.com has dozens and dozens of free printable PDFs for pet owners at your veterinary hospital. Actually, weve got dozens just from the past year alone.

Veterinary clients may not realize that the dandruff theyre seeing could be a more serious condition. Heres what to do when this question comes up.

Explain to clients that Lyme disease can be prevented with tick parasiticides and treated if caught early. This handout with information from the AVMA covers the basics.

From getting the wrap just right to managing issues that confound healing to using new tools that promote healing, jump into the realm of wound care with gusto.

National Dog Bite Prevention Week is coming up, and that means its time to think about your role in veterinary practice in keeping you and your team safe from frightened, biting dogs. Plus, resources to educate clients about preventing dog bites in the wider world.

Here are three bullying, radiation and pregnancy articles popping up in your veterinary colleagues web searches and our dvm360.com traffic in March 2019.

Dr. Dave Nicol says it forces you to grow.

When another doctors frustrated client shows up to your veterinary hospital door, I usually agree with the doctors diagnosis. Could it have been the communication that failed?

With client loyalty so important to a veterinary practices bottom line, your doctors and team members cant afford not to provide relationship-centered care.

Are you nailing the jargon-free, informative conversation about parasite preventives, parasite-related disease and the options to buy preventives in stores and online? Don't miss a chance to offer veterinary clients the reasons to buy the stuff from your hospital or internet pharmacy.

The 2018 dvm360/VHMA Practice Manager of the Year shares her view on retail in emergency practiceno surprise, not that bigbut does see a path where pet retailers and veterinarians could find more common ground and better help their shared customers.

A British-developed acronym you can use to educate your equine clients on signs of colic in a horse. Education like this could lead a better-informed, faster-responding and quicker-calling clientele.

Dont let pet owners, credit card vendors, banks or crooked team members pull the wool over your eyes. Check out the ways clients pay for services rendered and consider how your veterinary hospital stacks up when it comes to managing them.

Here are 14 free or relatively inexpensive paths to a happier, healthier pet, courtesy of a long-time veterinarian who knows what he's talking about. Print it for your own clients.

An ownership change causes growing pains.

Before you send dog owners home with medicine to put in a patient's ears, make sure you've walked through the steps (and teaching tips) in this handout.

Veterinary managers and team members have heard some crazy stuff when it comes to things pet owners hear come out of the mouths of pet store owners and employees. Take a deep breath and wade in

There are the legalities, and there are the emotions. How you can help your veterinary clients through this much-dreaded situation.

Give your clients some solid info about ear inflammation and infection with this handout.