Technicians

Make the veterinary visit so great for these patients that 'the dog will drag the pet owner through the front door' the next time.

This year, dont suffer with bad leadership skills and toxic workplace culture. This veterinary technician and long-time hospital manager has a few tidbits and starting points for practice owners, doctors and other managers to navigate the path to better managing and work life in general.

Squeeze, squeeze, squeeze your way to better patient health, says this veterinarian.

Improve communication among your veterinary team by creating a living document of office questions and wins.

I was skeptical at first, but calming nutraceuticals can be complementary to traditional pharmaceutical options.

Creative, reflective client communication tactics for any exam-room interaction dotted Dr. Sarah Wootens talk at the most recent Fetch dvm360 in San Diego.

In the middle of learning to be a better person and a better doctor or veterinary team member every day, dont fixate too much on how youre not satisfying everyone. Drs. Mary Gardner and Andy Roark shared with a packed house at Fetch dvm360 in San Diego why you shouldnt let the unsatisfied client unravel your passion and workday.

Dont go poofy-tailed with fear of New Years resolutions for you and your veterinary team. Try on this sleek, feline-flavored approach to make kitties more comfortableand you feel accomplished.

Whether you're a veterinarian, a veterinary technician or a practice manager (and, receptionists and other team members, I bet you can find inspiration and goal here too), we've got you covered with these inspirational goals and ideas for an even better year in practice.

The veterinary team plays a key role in helping de-escalate battles cats wage against their owners and other pets in the household.

Want a resolution youll actually stick with? Pick one that will make where you spend the majority of your daythe veterinary clinica better place to be for you, your patients and the people around you.

Angelina Morgan, CVPM, who earned kudos from dvm360 and VHMA judges in her managing a tough new job this year and excelling, most of all, at building trust, delegating and managing a team struggling with low morale.

Theres a good chance those dusty old new-puppy handouts on racks, on tabletops and tucked into dark exam-room drawers could use a blast of, well, puppy-like youthful exuberance. Add these new (or new to you) handouts to your new-client packets or stick them on your website or in social media.

These basic algorithms provide every veterinarian a framework for diagnosing cancer and deciding with pet owners on the right course of treatment for a cure, a longer life or improved quality of life.

Veterinary issues in the limelight elicit varying perspectives to help continue the conversation.

Tell your veterinary clients to put the spray bottle down, and let's talk.

Consider recommending these winter gear items, plus a little gift for the environment.

From personal stories of cyberbullying, to in-depth advice on diagnosing and treating canine pancreatitis, to confessions from your peers about the emotional wear and tear that comes with working in the veterinary profession, here are the 10 most-read team articles from the past year.

Youre a working parent and youre a full-time employee. So much to do, so little time. Torry Chamberlayne, RVT shares her favorite apps for getting it all done.

This veterinary practice's working relationship with a pet store was always a mixed bag: new clients with new puppies on the one hand, but less-than-ideal compliance with recommendations from the pet store owner on the other. Heres what ultimately happened.

When I was diagnosed with breast cancer and knew I'd have to be out of the veterinary practice soon and for an unknown period, the process of handing over my responsibilities helped me see that the best managers are the ones who make it easy to empower and trust their teams.

The debate over the potential title change for veterinary technicians is ridiculous, says Dr. Michael Petty.

Alternative waiting areas cater to stressed pets, busy clients and kid-filled families. They can be dreamed up for new veterinary hospitals, remodels, or maybe even just some furniture rearranging indoors or outdoors.

It's happened to all of us. The phone rings and an irate client wants to speak with you. What do you do? And what can you change in your veterinary practice to make sure it doesn't happen again?

Our veterinary hospital was caught in a practice-owner divorce. We weathered that storm by remembering our mission, showing sensitivity to each other and doing good work.

Most feline lower urinary tract disease is idiopathic, and while there may not be a cure, there are plenty of nutritional tweaks we can make to help manage the condition.

If its true that youre only as good as your tools, its imperative that for the sake of your patients (and your veterinary practices bottom line), you keep your dental instruments at maximum efficiency. Dentistry expert Mary Berg is here to help.

A movement to unionize veterinary technicians is gaining steam, but will they have enough leverage for real changes?