Technicians

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Whether you're a veterinarian, a veterinary technician or a practice manager (and, receptionists and other team members, I bet you can find inspiration and goal here too), we've got you covered with these inspirational goals and ideas for an even better year in practice.

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Theres a good chance those dusty old new-puppy handouts on racks, on tabletops and tucked into dark exam-room drawers could use a blast of, well, puppy-like youthful exuberance. Add these new (or new to you) handouts to your new-client packets or stick them on your website or in social media.

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From personal stories of cyberbullying, to in-depth advice on diagnosing and treating canine pancreatitis, to confessions from your peers about the emotional wear and tear that comes with working in the veterinary profession, here are the 10 most-read team articles from the past year.

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This veterinary practice's working relationship with a pet store was always a mixed bag: new clients with new puppies on the one hand, but less-than-ideal compliance with recommendations from the pet store owner on the other. Heres what ultimately happened.

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When I was diagnosed with breast cancer and knew I'd have to be out of the veterinary practice soon and for an unknown period, the process of handing over my responsibilities helped me see that the best managers are the ones who make it easy to empower and trust their teams.

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Alternative waiting areas cater to stressed pets, busy clients and kid-filled families. They can be dreamed up for new veterinary hospitals, remodels, or maybe even just some furniture rearranging indoors or outdoors.

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It's happened to all of us. The phone rings and an irate client wants to speak with you. What do you do? And what can you change in your veterinary practice to make sure it doesn't happen again?

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A handout for every tick!

Tick off the "Beat ticks!" box on your veterinary clients' checklist with these handouts.

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For many veterinary technicians, the cost of school just doesn't add up to the money they can make in a practice. Here's what vet techs told me about their debt, finances and frustrations as well as the passion that keeps them holding on.