Team handout: Cleaning dog ears
Before you send dog owners home with medicine to put in a patient's ears, make sure you've walked through the steps (and teaching tips) in this handout.
The dog owner is nodding. Nod, nod, nod.
Fight ear infection fiction
Give your clients some solid info about ear inflammation and infection with this handout that addresses the top five reasons veterinary clients are resistant to treatment for otitis cases.
You're explaining all the steps involved (or maybe almost no steps) about how to clean or get this medicine into the dog's ear. You lay out the steps. Nod, nod, nod.
It sounds so easy when you say it. But is it so easy when veterinary clients goes home to do it alone?
So, check yourself: Make sure you or the relevant team member is slowing down and covering all the steps to make sure this ear cleaning or ear medicine will happen outside the exam room.
Click here or on the image below to download a PDF with some suggestions on the steps, how to talk about them, and tips to make sure your teaching sinks in the exact same way you're hoping that medicine sinks in.