Technicians

These telemedicine, client marketing and loyalty program apps help veterinary practices touch base with pet owners with more than postcards.

Meaningful personal and professional growth may come at a level that seems easy as pie. Like so basic that surely the veterinary profession succeeds at it already. But no.

Recombinant human bone morphogenetic protein (BMP)helpful with jaw repair and long bone defects in dogsworks wonders, is expensive ($1,000 per milligram) and requires care: If you were to get a little BMP on your instruments or glove, and you touch, say, a muscle, there would be bone growth in that muscle, says one veterinary surgeon.

By pinching the penis and flushing the urethraand following a few more stepsyou can relieve these painful obstructions and avoid complicated surgical procedures.

Veterinary clients hear 'frenchie,' you hear constant respiratory problems.

Puppies and kittens who exhibit straight-up fear or wont investigate stimuli after being startled are outliers in need of treatment, says Fetch dvm360 conference speaker and veterinary behaviorist Dr. Lisa Radosta.

Its time to turn those late-night texts from all sorts of characters who own pets into a lucrative opportunity for your veterinary team. Heres how.

If you dread these difficult client conversations, veterinary palliative care expert Dr. Katherine Goldberg has straightforward advice for how to use them as opportunities to discuss goals and ultimately achieve better outcomes for the client and the pet.

Your veterinary patients sense of smell is stronger and more precise than your own, and thats nothing to thumb your nose at. Instead, use it to help your rehabilitation processfor pets sake.

You loved the GIFs. Now print this and give it to clients for something wonderful to chew on to teach some good dog toothbrushing techniques.

Youre smart. Youre opinionated. You have the best interests of animals and their people at heart. You work in a veterinary hospital. Here's a tip from Dr. Dave Nicol tips to take video, write blogs and get onto social media.

Hey, practice managers. When your veterinary team is throwing too many questions and problems your way in the moment, Fetch dvm360 speaker Angelina Morgan, CVPM, says youre not doing your hospital team any favors by telling them youll circle back.

Employees will laugh-and realize that communication is a two-way street.

Some cage cards are straight forward. Some are a little more clever. Some are just downright hilarious. And we turned our favorite into a visual.

When it comes to communicating with your veterinary clients, make sure youre speaking their languagethe language of texting.

or at least made it sick? A recent study suggests that cats of neurotic owners are more likely to have negative behavior styles and poorer health.

A dvm360 commentary asked veterinarians to set firmer guidelines for abusive pet owners, but one letter writer said state boards could penalize you for firing clients the wrong way. Two regular contributors weigh in on whether managers and team members can fire clients and ways to do it. Read it all here.

Use these five questions to determine whether certain oncology therapies might benefit your patients on their path toward better health.

It turns out that Air Bud was unbeatable after all. Three savvy veterinary professionals who had him going all the way win top honors.

Everyone but the veterinarians spills on how important retail is in veterinary practices and how friendly (and useful) working with pet retailers and others outside the hospital is for business and client education.

I'm sharing my experiences with dogs, moon bears and advanced technology at Fetch dvm360 in Baltimore. Heres what that looks like in my veterinary surgeries.

When it comes to moving to a new home, it seems its not just about location, location, location anymore. As it turns out, pet owners looking for a new home place a pretty high priority on meeting their pets needs.

Hes a great team member at the veterinary hospital, but occasional body odor could become a problem. I say dont be afraid to talk about it directly, privately and kindly.

A few of the big pet microchip companies provided us details about their current products. Curious if there's any reason to switch your choice? Check 'em out ...

There are lots of ways to know a dog is frightened, anxious or stressed, but theyre all useless if your veterinary client doesnt act as voice for their dog and say 'no' to the stressful person or situation. Share this handout with dog owners to help them trust their instinct for the right kind of dog training and the wrong kind of social encounters.

Print this PDF handout to give pet owners with stopped-up feline patients a starting salvo to set expectations and offer some basic advice.

In veterinary practices, success leads to happiness, right? Not so fast. Its happiness that breeds business success, say psychology experts. And theres research to prove it.

Take a look at the veterinary team who saved an abused puppy and the emotional reunion when that puppy revisited the veterinary team while on the road to recovery.