Client Relations & Marketing

It's time to perform a diagnostic on your practice and uncover the marketing strategies and services to reconnect with clients.

Be persuasive, but don't push too hard. Otherwise, you run the risk of driving your clients away.

Equine veterinarians who give discounts send the wrong message to clients.

Taking the BizQuiz? This is the answer to question 6 of "Are you being compensated fairly?"

Taking the BizQuiz? This is the answer to question 1 of "Are you being compensated fairly?"

Riverside, Calif. -- Riverside has joined several other California cities in requiring spaying, neutering and microchipping of all cats and dogs older than 4 months.

Grammy Award-winning singer allegedly skimped on paying veterinary bills; Carey lawyers plan to fight lawsuit.

Portland children can get an up-close look at what it's like to be a veterinarian.

Pet obesity is a growing epidemic, and many pet treats contain ingredients that contribute to the problem.

This survey is now closed.

Schaumburg, Ill. -- The American Veterinary Medical Association (AVMA) recently revised its policy on electronic identification for pets.

Celebrate Adopt-A-Cat Month by downloading materials to help promote cat adoption and feline health care.

Bad breath makes a great video

Recent EPA reports may mean your clients are struggling to sort fact from fiction about spot-on parasite preventives. Here's what you need to know to educate pet owners about how to safely and effectively use spot-on parasite preventives.

How can we market our services to clients in a low-income area?

They may be tiresome, but high-maintenance high rollers are worth the price.

Twitter, Facebook garner donations to help Gulf wildlife.

Use this handy tool to keep track of who's saying what about your practice.

Make clients feel like winners-and get them to book a wellness exam in the process.

Checking up on your patients can strengthen your bond between with clients-and keep your patients healthy.

Breeds like King Charles Cavaliers are prone to heart problems. Use this form to inform pet owners about it.

Teach clients the basics to keep pets hydrated, healthy, and happy this season.

Drs. Marty Becker and Nancy Soares share their advice for making client smiles.

Don't put off spay and neuter appointments. Schedule them sooner rather than later to ward off future medical and behavior problems-and to build a bond with clients.

National Report -- Two government agencies launched a Web portal to streamline reporting of adverse events associated with pet foods, animal feed and veterinary drugs.

Check out this list of dog breeds affected by common heart disorders.

People food toxic to pets: Fatty foods

Taking the BizQuiz? This is the answer to question 5 of "Can you temper team conflict?"