Client Relations & Marketing

Share these tick tips with your veterinary clients to help them keep their pets safe.

As pet thefts become more prevalent, it's more important than ever for your clients to invest in microchips for their dogs.

Online pharmacies aren't going away. Be proactive in counteracting their effect on your bottom line.

New York City - The phones started ringing at Riverside Animal Hospital shortly after the New York Post published a story about a Bulldog that died from respiratory distress after being left unattended for days in a veterinary clinic's kennel.

Instead of simply recommending diagnostics as a way to screen for problems, break down the medical terminology and show clients why it's crucial for their pets.

In this wonky economy, you need to shout-not whisper-about the value your clinic provides. Use these tips to pump up the volume.

How pet insurance can help your clients-and your practice

Recruit new clients and grow your practice with a well-planned campaign to educate the public about the pet care and services you offer.

Take a close look at how competitive veterinary market pressures call for changes in education, pricing, and a renewed commitment to client relationships

My blueprint for feline client compliance-spur traffic into your veterinary hospital one adoption at a time

As World Rabies Day approaches, check out this technician's real-life encounter with a rabid patient-and learn how to protect your patients.

National survey gauges DVM, pet owner attitudes on economy, pricing, wellness.

This meeting covers the most commonly diagnosed endocrine disorder: Cushings syndrome. A chronic disease, Cushings syndrome requires team members to be diligent to lock in follow-up appointments and manage clients expectations. The tools in this meeting will help you assess your teams knowledge, brainstorm ways to lock in recheck appointments, and communicate effectively with clients. Get started nowa team-wide approach to treatment can improve dogs well-being and overall quality of life.

Hurricane Irene is bearing down on the East Coast. Share these suggestions with pet owners to help them brace for the storm.

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The new wave of smartphones and other mobile devices is revolutionizing the way your clients communicate. Could you help your practice stand out by making it even more responsive and tech-friendly?

Correct answer for Image Quiz: Ophthalmology-A close-up look at a leopard geckol

Answer A

If you're willing to try something new to bond with your clients and provide more personal service to your patients, concierge care could be the answer.

Friends and family bring a lot of great things to our personal lives, but they also bring stress.

The way your clients obtain medical products is in a state of flux. Can you keep your practice's light lit? Of course you can.