Client Relations & Marketing

Q: I see parasites' physical effects in veterinary practice, but what kind of impact do parasites have on the human-animal bond?

Support clients in painful moments.

How can you tell if a veterinary patient's bark is worse than his bite? Study Dr. Christina Winn's safety tips before you kiss that dog.

It's time for a different approach if your middle-income veterinary clients are dwindling.

Give a book to help your veterinary clients cope with the loss of a pet.

What kind of veterinarian do you appear to be? Start being the kind of doctor you would want working on your pets.

Give your veterinary clients' kids a treat.

Is your veterinary practice cat friendly? Here are five ways to prove it.

Give clients a "tour" of your veterinary practice.

Hoarding Veterinarians Get A Taste Of Forensic Investigation

Canine Pyometra

At a practice management session at CVC Washington, D.C., Dr. Mike Paul reveals the best ways to get veterinary clients on board with your recommendations.

"This isn't brain surgery," says Dr. Kevin Fitzgerald. Here are his tips.

Encourage clients to be vigilant with their pets' preventive dental care and help them save money.

Let your clients know you care during trying times

It may be time to rethink your practice's pharmaceutical product pricing.

Save clients money with little perks and freebies.

How should I respond to negative reviews of my practice that come up during a Google search?

Polish your communication skills and increase client compliance in the exam room.

National Report - A Syracuse, N.Y., television station opted to air a report critical of area veterinarians for charging owners to stay in the room during the euthanasia.

Follow these steps to get veterinary clients to follow through.

Dr. Jason Coe discusses a key component of getting clients to accept your recommendations.

Turn common sense on its head: Present your fee schedule to pet-owning clients-personally

Sometimes clients are afraid to have their pets microchipped. What can I say to calm their fears?

My clients are afraid of anesthesia. How can I explain the risks and importance?

Here's how to make extra services work in your favor while pleasing clients.

Make sure parasites have no place on your veterinary patients.

Your veterinary clients want it-but is it worth it? Comb through the pros and cons before you provide boarding and grooming services.