Client Relations & Marketing

The path for clients with chronically ill pets can be difficult and paved with pitfalls. Here's how to ease clients' way down this long and winding road.

Two potential owners, one dog, and no microchip. Here's what happened when our veterinary practice got stuck between a Good Samaritan and the owner who wanted her dog back.

Is work cutting into your free time? Empty your schedule by driving all your veterinary clients away!

Barn fires can be devastating to your equine clients. Help them prevent disaster with these tips.

Simple reminders to veterinary clients about responsible pet ownership go a long way.

New findings from the Pet Allergy Worldwide Survey reveal surprising results.

Sometimes you must send veterinary clients to a specialty or referral practice to make sure their pets get the care they need. Team members can smooth this potentially stressful process with a few simple steps.

Is your veterinary practice cat friendly? It will be once you start implementing these tips and programs.

Dr. Michael Paul helps you compete in a new arena of competition.

Support clients in painful moments.

How can you tell if a veterinary patient's bark is worse than his bite? Study Dr. Christina Winn's safety tips before you kiss that dog.

It's time for a different approach if your middle-income veterinary clients are dwindling.

Give a book to help your veterinary clients cope with the loss of a pet.

What kind of veterinarian do you appear to be? Start being the kind of doctor you would want working on your pets.

Give your veterinary clients' kids a treat.

Is your veterinary practice cat friendly? Here are five ways to prove it.

Give clients a "tour" of your veterinary practice.

Tame The Abusive Client : Turn Roars Into Purrs

Hoarding Veterinarians Get A Taste Of Forensic Investigation

Canine Pyometra

At a practice management session at CVC Washington, D.C., Dr. Mike Paul reveals the best ways to get veterinary clients on board with your recommendations.

"This isn't brain surgery," says Dr. Kevin Fitzgerald. Here are his tips.

Encourage clients to be vigilant with their pets' preventive dental care and help them save money.

Let your clients know you care during trying times

It may be time to rethink your practice's pharmaceutical product pricing.

Save clients money with little perks and freebies.

How should I respond to negative reviews of my practice that come up during a Google search?

Polish your communication skills and increase client compliance in the exam room.