Fred Metzger, Jr., DVM, DABVP (canine and feline practice)
Make the best use of first and last contact with clients and keep the day moving.
Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.
Online pharmacies aren't going away. Be proactive in counteracting their effect on your bottom line.
Three questions to ask yourself before buying a new piece of veterinary equipment.
Internet pharmacies are well funded, very profitable and have cannibalized our customers and there's no sign of stopping. Metzger Animal Hospital has utilized several strategies to minimize the staffing problems and financial impact of this formidable threat to veterinary medicine. We will share our successes and failures in hopes to help practices with similar problems.