Client Relations & Marketing
Canine rehabilitation: Getting orthopedic patients back on their feet
Cranial cruciate ligament tears and ruptures are common conditions that can lead to debilitating osteoarthritis. Consider a veterinary team approach to canine rehabilitation to improve every patient's quality of life.
Partners in Wellness (Sponsored by PurinaCare Pet Health Insurance)
Learn how to create wellness plans, how they affect your revenue, seven steps to introducing clients to them, and answers to your questions.
Tough love
Should we skip the pet kisses to protect our health?
Ask your veterinary clients the right questions
Use this advice to get the most valuable information from clients and learn the truth about how pet owners perceive your service and care.
Help clients protect their investment
This veterinarian believes it's the best way to get 'em early when it comes to pet insurance.
Handling no-pay pet owners
We have more and more clients who accept a treatment plan with an estimate and then claim they have no money to pay the bill. Is there a way to prevent this from happening?
3 steps to ease itchy ears in your veterinary patients
Otitis externa is a tricky condition that takes commitment to resolve. Help clients help their pets with this advice.
Firstline - Digital Edition - 07/01/2012
Are Pet Owners Straying?
Client handouts by topic
Turn pet owners onto issues of behavior, dentistry, payment options at your veterinary practice, and more.
Veterinary market data: Pet owner purchasing trends
Research from Trone, a veterinary marketing agency, shows where, how, and why pet owners purchase key health products.
5 facts you didn't know about Crystal the monkey
Now's your chance to get all up in this monkey's business.
Royal Canin
Answer these 12 questions and arm your veterinarian to help you fight fleas
Here's a complete list of flea related questions that you should be prepared to answer to help your veterinary get a complete picture of your flea control needs.
Achieve more with Facebook and Twitter
The Veterinary Economics team wrote Facebook posts and tweets for your team to use to raise awareness of key health care issues with your clients and to help you encourage clients to visit and get the care their pets need. Get started today!
5 pet safety tips for common summer dangers
Help your veterinary clients keep their pets safe and healthy this summer with these tips.
A question that opens the door to better patient care
Ask veterinary clients, "How long do you want your pet to live?" Their answers can open the door to better care.
Case 11, Answer 4d
Case 11
Pets Best names first-quarter winner of My Vet's the Best contest
Tom Greek, DVM, win $1,000 prize to aid in the treatment of animals in need.
Case 11, Answer 1b
What's your EQ?
Ask yourself the following questions to determine your practice's emotional intelligence climate.
Veterinarians: Tune up your emotional gears
Are you just painfully grinding through your days? It's time to put your clinical knowledge aside and start retooling your brain for a new kind of intelligence that can help-the emotional kind.
7 tips to stop pet escapes
With rising temperatures comes an increase in runaway pets. These tips can help prevent the trauma and drama of a fast getaway.
When disaster strikes...where will you be?
You can play a crucial role in helping animals and pet owners in the wake of hurricanes, earthquakes, fires, and other disasters.
Take aim at client loyalty
Knowing why new clients left their old practice is already half the battle.
4 tips for an effective discharge
When veterinary clients don't follow your instructions, their pets suffer. Use these steps to lock in the care pets need.
Shine the spotlight on compliant veterinary clients
Give veterinary clients incentives for good behavior
Keep out! How veterinary clients block you
Learn how to reach out when clients put up "stay away" or "back off" signs-and get to the root of the pet's problem.
Help clients help their pets
Along with preparing your own family and veterinary practice team to weather disaster, you can also advise your clients about the best way to include their annuals in their disaster planning.
Case 11, Answer 2a