|Articles|April 25, 2012
Video: What can we do to ensure happy clients?
Author(s)Kevin Fitzgerald, PhD, DVM, DABVP
"This isn't brain surgery," says Dr. Kevin Fitzgerald. Here are his tips.
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"This isn't brain surgery," says Kevin Fitzgerald, DVM, PhD, DABVP, of VCA Alameda East Veterinary Hospital. His ideas involve doing whatever it takes to please people: show off, be accessible, and give acknowledgment.
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