Client Relations & Marketing
The business of nutrition: Home delivery bolsters client convenience & clinic profitability
August 19th 2021In this Q&A, this veterinarian highlights the changes COVID-19 has made to the business, plus his practice's experience being enrolled in the Purina Pro Plan Vet Direct Program (Sponsored by Purina Pro Plan Veterinary Diets).
IGNITE launches new CSRs training program to save time and revamp customer service
July 30th 2021CEO and founder Dr Jill Clark highlights how her global veterinary learning company’s latest certification training program for CSRs can help expand front desk services, save time, bolster client relations and more.
New online platform helps pet owners discover veterinarians
July 6th 2021This New York City-based digital platform will aid pet owners in discovering veterinarians who best funnel the needs of their pets, plus saves time for veterinary practices by facilitating booking and onboarding of clients and more.
Nonverbal communication in the pandemic era
May 17th 2021Adapting to the "new normal" brought on by the COVID-19 pandemic has shifted the way we not only interact with clients and patients, but with each other. Find out some nonverbal pearls to help connect to your colleagues through both digital and masked communication.