In an interview, Charles D. McMillan, DVM, shares what to expect from his talk he will deliver tomorrow entitled 'Philosophy, Techniques, Tools, And Modalities To Help Bridge The Client-Compliance Gap.'
In this interview, Charles D. McMillan, DVM, Incoming Medical Director/Owner at GoodVets in Atlanta, Georgia, described that during this lecture at the Fetch dvm360® conference, he'll provide tips on enhancing client compliance to improve patient outcomes while boosting the team's morale.
View the video below for the entire discussion. The following is a partial transcript.
Charles D. McMillan, DVM: What [this talk] boils down to is compliance. Compliance is a quality of care issue, and it also helps with boosting the team morale. When you have compliant owners, you are able to deliver positive outcomes.
