Owners

Delving into the innermost thoughts of Drs. Codger and Greenskin sheds new light on both sides. Time to learn about the meaning behind their motives.

When veterinary team members are shirking their duties and there isnt exactly a line of applicants willing to replace them, what are you to do? Our practice management expert Katie Adams, CVPM, has answers.

An employee surveys value far outweighs the difficult subjects it can bring up, says this experienced veterinary practice manager.

Practice pride keeps teammates satisfied.

Insults! Defamation! Bullying! Pet owners and animal activists can misbehave on social media with the best of them.

Before the day starts, on the way to every visit, and wowing horse owners: The equine veterinary technician is a must-have passenger (or driver) for great mobile equine practice today.

Ever had folks enlist small armies of online commenters and reviewers to spam your social media channels? Yeah. Youre not alone. Two veterinary hospital managers share stories of freak-outs they faced.

Pet Anxiety Awareness Week kicks off right before a real fear-inducing holiday, Independence Day, with its fireworks, crowds and food hazards everywhere. Here are learning resources for your team and your veterinary clients.

Ed Durham, author of a new veterinary cardiology textbook for technicians, has a passion for his specialty, for education and for empowering his peers to do more.

A survey of veterinary teams and their clients yielded some buggy data. Namely, there was difference between what veterinary teams thought pet owners learned and valued, and what pet owners thought and valued. Is this you?

Money makes the world go round. Its also a large reason your veterinary clients wont give their pets the prevention they need for heartworms. Here are some tips from the experts.

The overhead horizontal plane is showing up in dvm360 Hospital Design Competition entries. Will it land in your own practice design?

Before looking outward and lamenting a tight job market, look inward at your work as a practice owner, the reputation of your practice, and what youre offering. Do the work, and the applicants will follow

This company offers their years-tested marketing, financial help, phone-call support and more for a franchise fee and a cut of your profits. Whether you want to go with a house-call company like MVS or go it alone, heres some advice about what clients love house calls and what steps to take to make sure you do it right.

Haunted. Vulnerable. Alone. The act of bullying is to silo a person, separate her from community and take away her security and safety and sense of self-worth.

Holistic veterinary care isnt the hippy-dippy practice you think it is. In fact, it might be the best way to diagnose that tricky patient youre losing sleep over.

Warnings wont cut it, says resident CVPM advice guru Katie Adams. Creating an improvement plan with coaching sessions is crucial if youre not ready to fire the toxic veterinary team member.

Experiencing fear and stress while youre trying to figure out how to relieve your veterinary patients fear and stress is redundant. Dont sweat. We have three places to start on your path to calming pets.

LiveDVM offers virtual appointments to pet owners and a business opportunity for veterinarians.

Seizures are largely unexpected, and largely scary to pet parents. This handout covers the how and why as well as what to do in the event of a seizure.

Fear, anxiety and stress walk into any veterinary setting alongside pets. Heres how to reduce pets stress during rehabilitation.

Your veterinary client is becoming fearful of her dogs food-based aggression. Heres a handout to explain what food guarding is, how they can make it better and what might make it worse.

Veterinary professionals, you have a finite amount of time in this lifewhy are you spending it on other peoples priorities? Sit down, write out these two lists, and rejigger your commitments.

If your veterinary hospital is like most, its not full of mercenary pirates looking to swindle pet owners. You care about pets, and it costs money to run your hospital. My pitch? Take the veterinarians out of these money chats and empower the nonmedical team to step up.

As a veterinarian, I firmly believed only in what science could prove. Until I met Rachel.

Practice owners and staff: Get on the same page. Huddle. Compare notes. Just communicate, would ya?

This veterinary hospital owner says his 67-year-old associate is slowing down and needs to consider retiring. Is he out of line? Dr. Rosenberg weighs in.

Let your veterinary practice software sleuth out this possible money leak.