Owners

Theres a good chance those dusty old new-puppy handouts on racks, on tabletops and tucked into dark exam-room drawers could use a blast of, well, puppy-like youthful exuberance. Add these new (or new to you) handouts to your new-client packets or stick them on your website or in social media.

Tell your veterinary clients to put the spray bottle down, and let's talk.

From big box retail and mental health research to the ever-controversial CBD products, heres what you, our readers, were most interested in this year.

This veterinary practice's working relationship with a pet store was always a mixed bag: new clients with new puppies on the one hand, but less-than-ideal compliance with recommendations from the pet store owner on the other. Heres what ultimately happened.

Change is new and exciting. It can also be hard and terrifying. Here's how to get everyone on board when making the switch to Fear Free in your veterinary clinic.

It's happened to all of us. The phone rings and an irate client wants to speak with you. What do you do? And what can you change in your veterinary practice to make sure it doesn't happen again?

If your team members meet certain thresholds, price breaks may need to be reflected in their W-2s.

I was skeptical at first, but these over-the-counter remedies can be complementary to the traditional pharmaceutical options.

A new book from AAHA Press highlights the design of some of the nations most important buildings. (Hint: We can all agree thats your veterinary hospitals, right?)

A path to build wealth. A willingness to learn to be a better delegater and leader. A calling to provide a healthy place for veterinary professionals to bloom. Thats all possible as the owner of a veterinary hospital.

Checking in every six months, in a 360-degree format is what Katie Adams, CVPM, favors.

Veterinary teams can use a few inexpensive silicone pot holders to distract canine patients, says Dr. Julie Reck.

Practice management experts provide a series of short on-demand videos to help boost your practice's profitability. Sponsored by Henry Schein Veterinary Solutions

I got sick after decades of taking radiographs as a veterinary technician. Learn from my mistakes. Protect yourself.

Retail chain aims to remove products containing artificial colors, flavors and preservatives for dogs and cats by May 2019.

Pay attention to the needs of your veterinary hospital's receptionists. They do a terrific job every day to keep problems in the front from affecting the veterinarians in the back.

This practice owner and Get Sh*t Done conference speaker counseled colleagues to wait for a bit after being away for a conference before terminating a problem employee.

Before you judge your colleagues, take a long, hard look at our survey data on the educational debt they carry and why it might be limiting their choices ... and, overall, bumming them out.

This is what can happen when past employers arent honest about possible new veterinary hospital hires.

After you get a complaint, but before you make a decision as a veterinary practice owner or manager about employee discipline or big process changes, this kennel-attendant-turned-practice-owner told conference-goers to ask themselves and others two important questions.

While speakers at Uncharted's Get Sh*t Done conference talked about branding, hiring and personnel management, they seemed to be telling a story about the power of stories: your team members' and your practice's.

Occasional hairballs and vomit are a part of every cat owners life at one time or another. But maybe your hospital can help cats with proper diet, lifestyle changes and diagnosis and treatment. And you can tell clients about it right now with these social media posts.

In an effort to pay off her student loan by the end of the year, this technician and her husband watch spending carefully and still find moments of splurge.

The veterinary team at this Florida hospital has been trying wearable sensors for patients to get round-the-clock, at-home data for dermatology, nutrition and post-surgery issues.

Many a veterinary practice owner has gotten bogged down and overwhelmed obsessing over every tiny little detail of every surface of every room of their new hospital. But you cant go wrong thinking about these two things.

This veterinarian learned to hate vision insurance when she worked as a human optometrist, and shes afraid what more insurance control of veterinary medicine could mean.

Licensing board alleges that Virginia Leis diverted pain medication intended for animal use.

Dr. Mike Paul stresses the importance of planning for retirement in a veterinary careerbecause the security prior generations had in government programs wont cut it anymore.