Practice pride keeps teammates satisfied

July 3, 2018
Bash Halow, LVT, CVPM

Bash Halow is a practice consultant and owner of Halow Consulting as well as a Certified Veterinary Practice Manager, a Licensed Veterinary Technician and (best of all for us) a regular Fetch dvm360 speaker.

Practice pride keeps teammates satisfied.

When it comes to the idea of workplace satisfaction, Fetch dvm360 conference speaker Bash Halow, LVT, CVPM, is a reformed cynic. Though he used to consider the very phrase hollow and hackneyed, a cliche on par with "have a nice day," he has come around and now sees workplace satisfaction as a worthy goal.

So, if morale is down in your clinic, it might be time to let team members take possession of their jobs. In this conversation with Sarah Wooten, DVM, Halow describes the organizational value of putting power in their hands, citing a 2013 study (discussed here) that links ownership of one's work with professional fulfillment.

"Employees that have a sense of ownership have more workplace satisfaction, they are more productive and they have more citizenship in the workplace," he says.

More smashes from Bash

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Team handout: What you need to know about attitude at work.

Halow says this adds up to employees who are proactively on the lookout for the clinic's best interests-which in turn contributes to their own.

Another finding from the study is the connection of ownership with personal image. "We collect our identity from the things we own," as Halow puts it. Can you connect the dots?

"Employees that own their work are more responsible for it, they exact more pleasure from it and they're more loyal to it in general," he says.

Watch the video for more.

You. Can. Do. This!

At Fetch dvm360 conference, we're the support system you need. With every conference this year, we intend to nurture your mind (meaning quality CE for days) while also encouraging you to take stock of your physical and emotional health. Register now.