Practice Management

What makes a leader? Is leadership an inherited quality, or can it be created through education, experience, and example? There's no doubt that a few select individuals seem to be naturally endowed with those qualities necessary to become a great leader. However, for the rest of us, is there any hope of becoming an effective leader?

i1-752974-1384171886039.jpg

We have all heard of the carrot or stick approach to horse training, or the 2 Ã- 4 approach of getting a mule's attention before training. While these ideas are entrenched in our heritage, they are not generally used; rather, alternatives are sought that will serve the same purpose.

For any practice, program or promotion to succeed, regardless of the objectives, the people who are responsible for carrying out the details of the program must be educated on what they are expected to do. That is the core definition of training - educating the force on what is expected of them.

i1-752940-1384172108482.jpg

The phrase most often heard during a recent on-site consultations was "We're so short staffed." That had become the justification for the pace of work. After reviewing the schedule and the percentage of income spent on staff salaries and benefits, it was obvious that the hospital was not really short-staffed, but it is mis-staffed.