Practice Management

Hire a ride-along technician for better patient care, improved revenue -- and that extra set of hands every solo practitioner needs.

It's never easy to let go of someone who's been by your side from the beginning at your veterinary practice. But sometimes it's the only option left. Here's how to do it with grace.

Learn how to protect your staff and keep your practice safe from robbery and violence late at night.

Drive clients to your website using these web-savvy search strategies.

When you bundle services for veterinary clients, you should accommodate a variety of needs.

You might not want to let go of that receptionist or veterinary technician, but sometimes you're left with no choice.

Strategies to build employee engagement can help, veterinarians say.

AVMA's new website makes it even easier for pet owners to find you.

In this video segment, Dr. Marty Becker talks about basic steps veterinarians and veterinary team members can take to help pets feel calmer during veterinary visits.

Minimize the mess using a syringe and a tomcat catheter.

Here's your heartworm prevention cheat sheet.

Save money when you save your syringe cases.

Even the nicest-looking dogs can bite. Here's how to keep everyone at your practice safe-including your patients.

Be a good gossip: Part 2

Take recruitment and induction seriously if you want a top performing practice.

The first part of this session will give an overview of the global veterinary market focusing on the UK and US which are both currently stricken by recession. It is the presenter's belief that we are in for a very hard few years as vets and we are no longer a recession proof business.

Regardless of your position in the veterinary hospital, in this day and age you encounter resistance from clients in some way, shape or form almost every day (if not every hour). As a practice manager or owner veterinarian you may not feel that as directly as your veterinary technicians, receptionists or associate doctors do on a daily basis, however.

Today veterinary practices are facing more challenges then they ever have in the past. The economy has forced pet owners to scrutinize every dollar of their discretionary income and often times the money that was previously spent on the family pet is now being spent on food and rent for the family.

For a veterinary clinic to deliver a successful and sustainable service certain things have to be in balance: People, Profit and Practice

Is there such a thing as a bad employee? Or are these issues just down to bad management?

There are many different types of leaders and different styles a re required for different people and situations. The idea of a one size fits all is outdated. A good leader must have the ability to recognize what style of leadership best suits the situations that occur in day to ay practice. Learning this skill will enhance your effectiveness and value as a team leader.

This session will be particularly good for those who struggle with managing people. By the end of the session, delegates will be understand how the creation of clear and linked objectives for all team members will boost performance and take the ambiguity and certainty out of managing the veterinary team.

Follow these tips to keep clients happy when they call your practice.

ClinQuiz: What's your pet obesity IQ? (Sponsored by Nestlé Purina) Answer 4) A

ClinQuiz: Is this pet overweight? (Sponsored by Nestlé Purina) Answer 4) B