Regardless of your position in the veterinary hospital, in this day and age you encounter resistance from clients in some way, shape or form almost every day (if not every hour). As a practice manager or owner veterinarian you may not feel that as directly as your veterinary technicians, receptionists or associate doctors do on a daily basis, however.
Today veterinary practices are facing more challenges then they ever have in the past. The economy has forced pet owners to scrutinize every dollar of their discretionary income and often times the money that was previously spent on the family pet is now being spent on food and rent for the family.
For a veterinary clinic to deliver a successful and sustainable service certain things have to be in balance: People, Profit and Practice
Is there such a thing as a bad employee? Or are these issues just down to bad management?
There are many different types of leaders and different styles a re required for different people and situations. The idea of a one size fits all is outdated. A good leader must have the ability to recognize what style of leadership best suits the situations that occur in day to ay practice. Learning this skill will enhance your effectiveness and value as a team leader.
This session will be particularly good for those who struggle with managing people. By the end of the session, delegates will be understand how the creation of clear and linked objectives for all team members will boost performance and take the ambiguity and certainty out of managing the veterinary team.
Follow these tips to keep clients happy when they call your practice.
ClinQuiz: What's your pet obesity IQ? (Sponsored by Nestlé Purina) Answer 4) A
ClinQuiz: Is this pet overweight? (Sponsored by Nestlé Purina) Answer 4) B
Don't just sit around waiting for good things to happen. Go out and make your own luck.
Hundreds of volunteers will provide free, sight-saving eye exams to thousands of service dogs during the month of May.
University of Virginia investigators look to develop a nonsurgical sterilization method for cats and dogs.
Many times dental models come in two pieces. Use this tip to attach the pieces together and keep the fragile dental model from breaking.
Put your marketing budget to good use and start tracking your clients today.
Change up your exam room for client continuing education.
What to do with an overcompensated employee
With a little bit of time and research you can save your veterinary practice money.
Every one of your team members might work hard, but taking a one-size-fits-all approach to doling out raises isn't fair to your best performers. So pump up your superstars' salaries by using one of these proven strategies instead.
Training new hires is essential to your practice-and it's not always easy. Here are some tips for teaching old pros some new-hire training tricks.
San Diego - Entest BioMedical, a company developing an immunotherapeutic cancer treatment for dogs, signed a letter of intent to buy three veterinary hospitals in Orange County.
Male DVMs out-earning female colleagues; AVMA notes 4 percent increase overall.
Image Quiz: Can you clue in on canine anxiety? Photo B
A new study says that working at home could be bad for your health.
Gossip can strengthen relationships at your veterinary practice ... or tear them apart. Do you know when to talk and when to stay silent?
You're taking "BizQuiz: Should you share this gossip?" Good luck!
A new study reveals that honesty really is the best policy when it comes to work ethic.
Denise Tumblin walks you through how to use a management spreadsheet to track your veterinary practice's profitability.
HANDOUT ONLY. DO NOT LINK.
