Practice Management

What makes a leader? Is leadership an inherited quality, or can it be created through education, experience, and example? There's no doubt that a few select individuals seem to be naturally endowed with those qualities necessary to become a great leader. However, for the rest of us, is there any hope of becoming an effective leader?

How do you take a new hire and mold them into a productive team member in 90 days? Methodically. The key to developing successful staff members (or quickly weeding out those that won't benefit your practice) is to have a training plan in place before they start.

Creating a Sound Data Security Plan

Effective Communication - Communication is an Underrated Art

As a leader in your veterinary hospital you have a direct impact on the culture of your practice.

We have all heard of the carrot or stick approach to horse training, or the 2 Ã- 4 approach of getting a mule's attention before training. While these ideas are entrenched in our heritage, they are not generally used; rather, alternatives are sought that will serve the same purpose.

For any practice, program or promotion to succeed, regardless of the objectives, the people who are responsible for carrying out the details of the program must be educated on what they are expected to do. That is the core definition of training - educating the force on what is expected of them.

How Does Empowerment Relate to the Veterinary Practice?

The phrase most often heard during a recent on-site consultations was "We're so short staffed." That had become the justification for the pace of work. After reviewing the schedule and the percentage of income spent on staff salaries and benefits, it was obvious that the hospital was not really short-staffed, but it is mis-staffed.

Technical Team Members: How to find them, and how to keep them. Discussions will include position advertising, candidate interviewing, candidate selection, employee training, and position constructions.

Tomorrow is the first day of the rest of our lives. Let's make a difference!

Successful Steps to Managing Up

How pay affects the job satisfaction of associates and others. Flexibility is a factor, too.

The lowdown on which species veterinarians and veterinary team members prefer to work with, why-and if it matters.

You may trust your employees, but are you certain there are no thieves among your staff? Here's a look at how veterinary practices are dealing with theft-and the warning signs you should look for.

The benefits of continuing education-a more qualified team and motivated employees are among them.

More veterinary hospitals than ever are sporting new managers to take the load off overworked veterinary practice owners.

Take a tip from an equine veterinarian who bumped up his business when he doubled his prices.

Get members of your leadership team on board with changes before implementing them in your veterinary practice.

Protect your veterinary practice from employee embezzlement, forgery, robbery, and more.

Over half a million pets are affected each year by home fires. Learn how to prevent this from happening.

Veterinary team members who feel superior to others at work are more likely to lash out at their coworkers and engage in other abusive behaviors.

A lack of sick days can result in serious consequences for veterinary teams-and for your business.

Find out if you have to file taxes for your paid veterinary internship or summer job.

Client handout: Low-stress veterinary visits for cats

Use this easy method for keeping casts clean and dry

Keep your veterinary practice running smoothly by avoiding these costly hiring blunders.

Team members will feel more involved with change if made aware of the background processes.