Sea You at Fetch Long Beach

Practice Management

Veterinary clients are often in the dark about the risk ticks present for their pets. Use these tips to tackle tough tick talks, region by region.

This handout gives your veterinary team the information they need about common ticks and tips to stay on top of prevention, region by region.

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A team member at our veterinary practice has controversial decorations on her car, and our practice manager is worried that the materials will offend clients when they see the car parked in front of the veterinary practice. Does it violate the employee's right to freedom of speech if the manager asks her to remove the potentially offensive material?-Caught in the Middle

Review these tips during your next team meeting to make parasite control messages stick with your veterinary clients.

These 11 popular forms help you educate pet owners about team members' roles, build perception of value for the services you provide, and set clear expectations for your team members.

A new-client form can do so much more than just collect pet owner information. Let yours help with veterinary client communication, too.

This new-client form not only gathers pertinent information about clients and their pets, but also helps lay the groundwork for good communication.

Too much gossiping?

Get less chatter and more productivity out of your veterinary team.