Practice Management

Use your social media network to educate clients and raise awareness about the importance of diagnostics with these tweets and posts.

Leverage the awareness about dental care in February and rally around preventive dental care in your practice with these simple suggestions.

Behavior, performance, and discipline problems just don't come across in email and text messages. Remind your manager (or yourself) that difficult conversations need to be face to face.

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When the cat's away

Q: We've been through two managers in the past two years, and our team morale is beginning to fizzle out. The practice owner is always out on farm calls, and several associates arrive late and leave early. Some of the other team members are following their bad habits. How can we stay focused when there's no leadership?

Put it into action

Use these four steps to help inspire your veterinary staff.

Receptionists are the first and last people that your veterinary clients communicate with in every visit. Make sure they leave the right-and lasting-impression.