Practice Management

A team member at our veterinary practice has controversial decorations on her car, and our practice manager is worried that the materials will offend clients when they see the car parked in front of the veterinary practice. Does it violate the employee's right to freedom of speech if the manager asks her to remove the potentially offensive material?-Caught in the Middle

Review these tips during your next team meeting to make parasite control messages stick with your veterinary clients.

Dress codes are in place for a reason. Keep your employees' work attire appropriate with these helpful tips from Shawn McVey.

Need to muffle the noise? Reach for an everyday item.

Stop presenteeism-working sick-from ruining your veterinary workplace.

It's OK if your veterinary clinic didn't plan an event. There are still plenty of ways to show you're a spay-neuter advocate.

These 11 popular forms help you educate pet owners about team members' roles, build perception of value for the services you provide, and set clear expectations for your team members.

Delegating makes room for great things, says Brian Conrad, CVPM

Download this list of 20 critical parameters to evaluate in critically ill patients every day.

This veterinarian's unorthodox system thrilled employees, let doctors focus on medicine and quintupled practice revenue.

Defending your veterinary business against chaos is your paramount mission.

Reference list for "Rethinking your approach to perioperative fluid therapy"

A new-client form can do so much more than just collect pet owner information. Let yours help with veterinary client communication, too.

Make sure you stay on schedule and your clients aren't kept waiting.

This new-client form not only gathers pertinent information about clients and their pets, but also helps lay the groundwork for good communication.

If you keep your veterinary practice vision in mind, brainstorming in small groups could be the answer to (most of) your prayers.

Whether it's too many tangents, irrelevant discussions, or too much nitpicking and criticism bringing you down-use this advice to wake up your veterinary team meetings.

Get less chatter and more productivity out of your veterinary team.

Keep the flea control conversation going year-round with these simple tips.

Feline predators get their share of wildlife.

Make a plan to make sure your next veterinary team meeting goes smoothly.

Download this spreadsheet to calculate the number of FTE doctors in your veterinary practice.

Download this form and help your team practice better preventive medicine in five easy steps.

If you hear that a shelter is telling new pet owners to ignore the veterinarian, don't fly into a rage-go to the source for answers.

She's a valuable clinical asset to your veterinary team, but is her toxic energy really worth keeping around?

Staff morale and communication suffer when a veterinary practice environment becomes too negative.

Download these flowcharts and study new ways to keep client retention up at your veterinary practice.

Help clients understand the need for preventive pet dental care with this easy tip.