Case 12, Answer 4b

Understanding pet owners’ perspectives and using effective communication are keys to success.

Discover effective communication strategies for veterinary practice management as experts share insights on enhancing team dynamics and client care.

Josh Sanabria, DVM, discusses cultivating environments where people feel safe, respected, and cared for, in this dvm360 commentary.

Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.

These individuals have earned the CVPM credential

Technology cannot replicate humans’ emotional intelligence.