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Donna Recupido, CVPM
Articles
Immersing yourself in the day-to-day activities of your hospital can make all the difference when tackling client, patient and employee problems.This was written by one of 10 finalists for the Veterinary Economics Practice Manager of the Year award, sponsored by VPI. For more from each finalist and a slideshow of the nominees, visit dvm306.com/PMOY.
Watch your team members wilt before your eyes with these steps to push, bully and completely overwhelm them. Then read these team tips to heal the breaks.
Whether you're the compassionate voice at the front desk or a member of the clinical or management team, your work improves the lives of pets and their owners.
Use this sample financial policy as the basis to discuss and write your own financial policy at your practice to ease the strain of difficult money talks with clients.
Use this sample financial policy as the basis to discuss and write your own financial policy at your practice to ease the strain of difficult money talks with clients.
Follow this checklist of details you shouldn't leave on a pet owner's answering machine or message service.