Practice Management

Will a veterinary associate's shattered video monitor lead to a shattered relationship with his employer?

Like every profession, veterinary medicine has its ups and downs. Still, you gave us plenty of reasons why you love the work you do-and why you keep on doing it.

With economic fluctuations across the country, veterinarians are keeping an eye on their practice's profitability-and their team's performance on the job.

Find articles on Open Book Management as well as any errata or new Scorecards that didn't make the current edition of the new book.

In the first-ever dvm360 Change Survey, we asked you to choose the top 10 things you want to change in your practice. Find them below along with data on whether you'd be willing to switch up things if it meant increased client visits.

Check out this online exclusive data from the 2013 Veterinary Economics Business Issues Survey.

Wondering how you can create a workplace culture that cuts down on, or eliminates, gossip? Learn what consultant Shawn McVey and your colleagues say about conflict in their practice.

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to promote preventive care and stress the importance of physical exams to pet owners. (With an educational grant provided by Veterinary Pet Insurance)

Whether you're fueled by quiet or craziness, you can leverage your personality and skills in veterinary practice.

Follow these "next steps" to make sure your veterinary team is prepared to promote preventive pet care and stress the importance of physical exams.

Violent incidents can happen anywhere, but there are things a practice team can do to be less vulnerable.

Violent incidents can happen anywhere, but there are things a practice team can do to be less vulnerable.

It takes more than a passion for veterinary medicine to be a successful practice owner-you've got to be business savvy, too.

Use this form to learn the dos and don'ts of offering feedback to veterinary team members.

Use this form to learn the dos and don'ts of offering feedback to veterinary team members.

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain behavior issues to pet owners. (With an educational grant provided by Ceva)

Be clear when assigning tasks.

Transitioning veterinary associates to production-based pay.

Don't be shy-show clients the value of your invaluable team.

Think veterinary clients understand how quickly these parasites can spiral out of control in their environment? Give them an informational handout to better understand the life cycles of these pests-and heed your recommendations for prevention and control.

Puppies can be rough. Teach veterinary clients how to play appropriately with their new friend from the start to ensure a lifetime of safe and happy interactions.

Karen Felsted offers guidance on how much practices should be spending on staff support.

Low pay, difficult conversations and plenty of grunt work. That's right, it's ...

As tempting as it is to interact with old friends, I'm not sure being 'friends' with my veterinary staff on Facebook is a good idea.

Use your social media network to raise awareness about common puppy and kitten concerns.

After a hard week, Metzger Animal Hospital employees got a great break.

Use these tips to deliver honest feedback to employees and coworkers.

Dr. Michael Paul weighs in on how to handle a not-too-friendly team member.