Practice Management

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Consider this advice to treat your team members as important clients.Telling your team to treat clients well isn't enough. Instead, try to see your team as your most important client. Treat them the way you want them to treat your clients. How well you treat them has a major impact on how well they treat others. Use these three steps to put your team first:

In an era of parents sensitive to the issue of children's vaccines, these tweets and Facebook posts can explain the importance of pet vaccinations to veterinary clients.

Immersing yourself in the day-to-day activities of your hospital can make all the difference when tackling client, patient and employee problems.This was written by one of 10 finalists for the Veterinary Economics Practice Manager of the Year award, sponsored by VPI. For more from each finalist and a slideshow of the nominees, visit dvm306.com/PMOY.

Usher in change at the clinic the easy way.

Practice consultant Sheila Grosdidier, RVT, went undercover to see how one practice flourished-or failed-in possible client satisfaction.

An expert's opinion on a growing field.

Put these feline-focused handouts to work for your veterinary clinic today.

Make DR acronyms make sense.

Gary Glassman, CPA, provides a spreadsheet to analyze revenue generation, cost of equipment, cost of time and total cost per case to see if a move to digital is justified.

There's plenty of legal mumbo-jumbo out there to assertain what is a reasonable distance or period for veterinarians not to compete.

Andrew Rollo, DVM, is a Veterinary Economics Editorial Advisory Board member and an associate at Madison Veterinary Hospital in Michigan that upgraded to digital radiography in December 2012.

A veterinary client's level of panic isn't necessarily equal with the level of trauma–big or small.

Q: Is it still wise to purchase "goodwill" or "blue sky" in veterinary medicine?

Stay up-to-date on the nominees with this resource guide.

Help clients understand what could be causing their pet's head-shaking and ear-scratching through social media.

This doctor disagrees about the danger of transporting pets back and forth between hospitals.

Final winner to be picked by panel of four expert judges and announced at CVC Kansas City.

Consultant, CVC speaker and content contributor will provide content to Veterinary Economics.

Q: Currently, we are paying our doctors a base salary plus a 22 percent production bonus quarterly. While my boss thinks it's more fair to the company to calculate production based on net numbers rather than gross, we have another doctor who feels the opposite. Is there an industry standard on such things?

Mismanagement can cause havoc in a veterinary practice. Here are 6 strategies of what to do to remedy these situations.

You want to hire the best veterinary employee, but if you're guilty of these blunders, you might end up with duds.

BizQuiz: How cat-friendly is your practice?

Use this report card to make sure clients understand what happened during their cat's visit and what your recommendations are for home care.

Use these free tools to get a handle on inventory audits and prevent missing merchandise.

Every practice has exam rooms, reception and a treatment area. But what other spaces can you dream up to serve your clients and patients better?

Use this step-by-step guide to educate cat owners about how to help their cats adjust to a cat carrier for trips to the veterinarian.

In this Zoetis-supported edition of dvm360's Leadership Challenge: 'Cat care in crisis,' you'll learn how the differences between these two groups may affect their views of veterinary care and relationships with their pets.

You catch a trusted employee with her hand in the veterinary clinic's till. Once you've recovered from the horror, how do you respond?

This video shows how one practice transfers large dogs to recovery cages after surgery.