Practice Management

Each team member plays a vital role in encouraging client enrollment in wellness packages for pets.

Best Care Animal Hospital (BCAH) is a hypothetical seven-doctor companion animal practice serving a large metropolitan area in the Northeast. The practice has been in existence for more than 20 years, but Drs. Cynthia Smith and Ronald Topps purchased the practice from the original owner about five years ago. Since then, the practice has grown tremendously and is well known for providing excellent veterinary care and service. Drs.

Recognize and reward your team members by keeping track of their efforts to increase client enrollment rate for pet wellness packages. Download this goal-setting worksheet and watch your numbers rise.

Why one DVM's style didn't fit-and what we did about it.This was written by one of 10 finalists for the Veterinary Economics Practice Manager of the Year award, sponsored by VPI. For more from each finalist and a slideshow of the nominees, visit dvm306.com/PMOY.

For today's veterinarians and team members, time is limited. Use these efficiency-boosting changes to steal back some of those precious minutes lost and keep your focus on pet care.

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Cell phones, web browsers and text windows: how idle time online could be hurting your veterinary practice.

Practice more effective praise to recognize the stars in your veterinary practice.

Make scheduling a snap-and keep your clinical team happy and on pace-with these scheduling guidelines.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Just for fun, see which matches you'd make to find good fits for pets and their pet parents. Match up these pairs.

Consider this advice to treat your team members as important clients.Telling your team to treat clients well isn't enough. Instead, try to see your team as your most important client. Treat them the way you want them to treat your clients. How well you treat them has a major impact on how well they treat others. Use these three steps to put your team first:

In an era of parents sensitive to the issue of children's vaccines, these tweets and Facebook posts can explain the importance of pet vaccinations to veterinary clients.

Immersing yourself in the day-to-day activities of your hospital can make all the difference when tackling client, patient and employee problems.This was written by one of 10 finalists for the Veterinary Economics Practice Manager of the Year award, sponsored by VPI. For more from each finalist and a slideshow of the nominees, visit dvm306.com/PMOY.

Usher in change at the clinic the easy way.

Practice consultant Sheila Grosdidier, RVT, went undercover to see how one practice flourished-or failed-in possible client satisfaction.

An expert's opinion on a growing field.

Put these feline-focused handouts to work for your veterinary clinic today.

Make DR acronyms make sense.

Gary Glassman, CPA, provides a spreadsheet to analyze revenue generation, cost of equipment, cost of time and total cost per case to see if a move to digital is justified.

There's plenty of legal mumbo-jumbo out there to assertain what is a reasonable distance or period for veterinarians not to compete.