Practice Management

What youd ask and what youd never think to ask the first female AVMA president, Dr. Mary Beth Leininger. What are her unique fingerprints on the veterinary profession?

Veterinary conference attendees dug down deep to explore skills, desires and personality to navigate the bumpy path to veterinary clinic ownership.

Got some extra cash at the end of the year? Put it to good use with tips from these veterinary hospital design experts.

There's no reason why these appointments can't be booked in advance.

Youre set to make big changes to improve your dental program. One teensy problemyouve got to face your stick-in-the-mud team member who resists change.

Dr. Karen Felsted, CPA, MS, CPA, shares ways to get started and why clients will love it.

Make time to talk to your clients with follow-up calls and more ... or your competition will.

Video isn't "big brother"it's a viable teaching tool.

This practice quiets offending clicks by simply using a piece of tape.

Bust this myth: Team members don't know enough to educate pet owners about pet insurance.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Bust this myth: Dissatisfied pet insurance customers will blame their veterinary practices.

Test yourself: Take 10 minutes and consider these 10 common insurance myths and facts. (Data based on the 2012 Advanstar Survey on Veterinary Pet Insurance; 2,349 respondents.) As you check your answers, you'll find information and resources you need to make pet insurance work for your practice and your clients. Give yourself a point for every correct answer and find out if you’re an insurance expert with the scorecard at the end of the quiz.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Take 10 minutes and consider these 10 common insurance myths and facts. (Data based on the 2012 Advanstar Survey on Veterinary Pet Insurance; 2,349 respondents.) As you check your answers, you'll find information and resources you need to make pet insurance work for your practice and your clients.

Bust this myth: Pet insurance companies will decide the medical care practices offer.

Ariel, Bayley, and Major "speak" about pet insurance experiences and the veterinarians who came to their rescue when they tangled with a garage door, a 55-gallon aquarium, and a rock.

Set team members on the right social-media trick at your practice with this customizable policy.

Work through this list of questions before signing a contract with a management software provider.

Firstline asked team members to name their biggest frustrations in practice. Heres a sample of their answersin their own wordsand tools to boost morale and efficiency.

Use these cards to gently remind veterinary team members that everyone chooses their attitude at work.

Veterinary Economics requested key facts from veterinary practice management software providers.

Halt the tattlingand hail good attitudeswith this simple trick.